Microsoft KB Archive/247139

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Article ID: 247139

Article Last Modified on 6/23/2005



APPLIES TO

  • Microsoft Internet Information Server 4.0



This article was previously published under Q247139

We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

SYMPTOMS

When you attempt to get the status of an application by using the Adsutil.vbs utility, the command fails to show the correct status of the application. There is an inconsistency between what the metabase displays and what the Internet Information Server (IIS) Microsoft Management Console (MMC) displays. In the MMC, the Application settings are not disabled (grayed out), because the MMC believes the application is loaded.

CAUSE

A confirmed bug in IIS 4.0 is the cause of this behavior. At this time, there is no fix for IIS 4.0.

RESOLUTION

This problem has been corrected in Internet Information Services (IIS) 5.0. To resolve this problem, upgrade to IIS 5.0, which is included in Windows 2000 Professional, Windows 2000 Server, and Windows 2000 Advanced Server.

WORKAROUND

There are two possible workarounds to use in an IIS 4.0 environment. To perform the workarounds, you need to obtain the Mdutil.exe utility, which can be found on the Windows NT Option Pack CD in the following location:

CDROM:\Ntoptpak\En\x86\Winnt.srv\Mdutil.exe


Workaround 1

NOTE: The following information assumes that you have copied the Mdutil.exe file to your local c: drive.

  1. At a command prompt, type the following command:

    C:\>mdutil.exe appgetstatus w3svc/1/root/iisadmin

    The screen displays the following:

    Application is running

  2. Type the following command:

    C:\>mdutil.exe appunload w3svc/1/root/iisadmin

    The screen displays the following:

    Application unloaded

    Open the browser and go to the virtual directory or Web site where you want to make changes.
  3. Type the following command:

    C:\>mdutil.exe appgetstatus w3svc/1/root/iisadmin

    The screen displays the following:

    Application is running

  4. Type the following command:

    C:\>mdutil.exe appunload w3svc/1/root/iisadmin

    The screen displays the following:

    Application unloaded

  5. Type the following command:

    C:\>mdutil.exe appgetstatus w3svc/1/root/iisadmin

    The screen displays the following:

    Application is stopped

Workaround 2

The second alternative is to use the adsutil delete function. To issue this command, perform the following steps:

  1. Type the following command at a command prompt:

    C:\WINNT\system32\inetsrv\adminsamples>adsutil appdelete w3svc/1/root/iisadmin

    The display shows Application Deleted.
  2. Type the following command:

    C:\WINNT\system32\inetsrv\adminsamples>adsutil appcreateinproc w3svc/1/root/iisadmin

    The display shows Application Created.

NOTE: To change the application's friendly name, use the following command:

C:\WINNT\system32\inetsrv\adminsamples>adsutil delete w3svc/1/root/iisadmin/AppFriendlyName


MORE INFORMATION

Steps to Reproduce this Behavior:

  1. Change to the c:\WINNT\System32\Inetsrv\Adminsamples directory and issue the following command:

    adsutil appunload w3svc/1/root/iisadmin

  2. The screen displays the following:

    Application Unloaded

  3. Open the Internet Service Manager, navigate to the Default Web Site\IISAdmin folder, right-click the folder, and then click Properties.
  4. Under the Virtual Directory Application Settings, the Unload button is disabled (grayed out).

When you attempt to access the site or reload a .asp page, the application does not read the Global.asa file. According to the design on an application, when the Global.asa file is unloaded, the next hit to a .asp page should produce a reload of the Global.asa file. Therefore, when you open the MMC, you should see the application status as "loaded," and be able to unload. However, because the Unload button is disabled in the MMC, you cannot do this.

Keywords: kbprb kbpending KB247139