Microsoft KB Archive/247086

From BetaArchive Wiki
< Microsoft KB Archive
Revision as of 16:13, 18 July 2020 by 3155ffGd (talk | contribs) (importing KB archive)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Knowledge Base


PSS ID Number: 247086

Article Last Modified on 10/23/2003



The information in this article applies to:

  • Microsoft Outlook Web Access 5.5 SP 1
  • Microsoft Outlook Web Access 5.5 SP 2
  • Microsoft Outlook Web Access 5.5 SP 3
  • Microsoft Exchange Server 5.5



This article was previously published under Q247086

SYMPTOMS

If you log on to a Microsoft Exchange Server computer by using Outlook Web Access (OWA), the following error message may be displayed:

Failed to get Inbox.

CAUSE

The Mapisvc.inf file, which is located in the Winnt\System32 folder, has been modified or is missing.

RESOLUTION

Either replace the Mapisvc.inf file with an unmodified copy of the original file, or add the following sections to the file:

[EMS_MDB_private]
PR_PROVIDER_DLL_NAME=EMSMDB.DLL
PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
PR_RESOURCE_FLAGS=STATUS_PRIMARY_IDENTITY|STATUS_DEFAULT_STORE|STATUS_PRIMARY_STORE
66090003=0C000000
660A0003=01000000
34140102=5494A1C0297F101BA58708002B2A2517
PR_DISPLAY_NAME=Private Folders
PR_PROVIDER_DISPLAY=Microsoft Exchange Message Store
[EMS_DSA]
PR_DISPLAY_NAME=Microsoft Exchange Directory Service
PR_PROVIDER_DISPLAY=Microsoft Exchange Directory Service
PR_PROVIDER_DLL_NAME=EMSABP.DLL
PR_RESOURCE_TYPE=MAPI_AB_PROVIDER
                

MORE INFORMATION

The Mapisvc.inf file is created during the installation of Exchange Server. You may be able to solve this problem by copying the Mapisvc.inf file from another Exchange Server computer.

Keywords: kbprb KB247086
Technology: kbExchange550 kbExchangeSearch kbOutlookSearch kbOWA550 kbOWA550SP1 kbOWA550SP2 kbOWA550SP3 kbZNotKeyword2