Microsoft KB Archive/246969

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Article ID: 246969

Article Last Modified on 11/1/2006



APPLIES TO

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional Edition



This article was previously published under Q246969

SYMPTOMS

After you configure your computer to use multiple monitors, the secondary monitor colors are not right and horizontal lines and black patches appear on the screen.

This behavior occurs when you use an ATI RagePro peripheral component interconnect (PCI) card as the primary video adapter and either an ATI VT4 or ATI Rage2C as the secondary video adapter on a computer running Microsoft Windows 2000 Professional or Microsoft Windows 2000 Server.

CAUSE

This behavior occurs because Windows 2000 does not support use of either the ATI VT4 or the ATI Rage2C as a secondary display adapter.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000 Professional and Microsoft Windows 2000 Server.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



Additional query words: multimon multiple video adapter

Keywords: kbbug kbnofix KB246969