Knowledge Base

Error Occurs When Adding a New Product to the German Version of the Trey Research Sample Site

Article ID: 246897

Article Last Modified on 11/25/2002

APPLIES TO

Microsoft Site Server 3.0 Commerce Edition

This article was previously published under Q246897

SYMPTOMS

When you try to add a new product to the Trey Research sample site in the German version of Site Server 3.0, Commerce Edition, the following error message occurs:

Wir knnen Ihre Anforderung leider nicht verarbeiten:
unknown ADD type: Produkt
Bitte gehen Sie zurck, korrigieren Sie den Fehler, und wiederholen Sie den Vorgang.

CAUSE

The error is being caused by a typo in the Product_new.asp file located in the Microsoft Site Server\Site Server\Sites\Commerce\Tr\Manager directory.

WORKAROUND

Make the following changes to the Product_new.asp file.

Change:

<FORM METHOD="POST" ACTION="_add.asp">
    <INPUT TYPE="HIDDEN" NAME="type" VALUE="Produkt">

to:

<FORM METHOD="POST" ACTION="_add.asp">
    <INPUT TYPE="HIDDEN" NAME="type" VALUE="product">

Note that "product" must be lowercase.

RESOLUTION

To resolve this problem, obtain the latest service pack for Site Server version 3.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

219292 How to Obtain the Latest Site Server 3.0 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Site Server 3.0, Commerce Edition. This problem was first corrected in Site Server 3.0 Service Pack 4.

Keywords: kbbug kbfix kbqfe kbsiteserv300sp4fix KB246897

Microsoft KB Archive/246897

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