Microsoft KB Archive/246842

From BetaArchive Wiki
The printable version is no longer supported and may have rendering errors. Please update your browser bookmarks and please use the default browser print function instead.
Knowledge Base


SMS: Access Violation in Remote.exe or Ldwmnt.dll When Encryption Is Disabled

Article ID: 246842

Article Last Modified on 10/25/2006



APPLIES TO

  • Microsoft Systems Management Server 2.0 Service Pack 1
  • Microsoft Systems Management Server 2.0 Service Pack 2



This article was previously published under Q246842

SYMPTOMS

On Microsoft Windows NT-based clients that are configured with French regional settings (by using the Regional Settings tool in Control Panel), the Remote Control tool may stop working with an access violation in Remote.exe or Ldwmnt.dll after a few minutes.

CAUSE

This behavior is caused by improper negotiation of the encryption state. The state can be either Active or Inactive. The configuration of the regional settings determines the encryption level.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of the post Service Pack 1 fix should have the following file attributes or later:

   
   Date       Time   Version       Size       File name    Platform
   ----------------------------------------------------------------
   03/03/2000 8:27p 2.00.1380.1132 1,292,991  Remctrl.exe  Intel
   03/03/2000 8:25p 2.00.1380.1132   567,280  Ldwmnt.dll   Intel
   04/02/2000 9:22p                       67  Compver.ini  
   03/03/2000 8:30p 2.00.1380.1132 1,657,666  Remctrl.exe  Alpha
   03/03/2000 8:25p 2.00.1380.1132   850,704  Ldwmnt.dll   Alpha
                





The English version of the post SP2 fix should have the following file attributes or later:

   Date       Time   Version       Size       File name          Platform
   -----------------------------------------------------------------------
   06/10/2000 5:40a 2.0.92.01      1,346,654  Remctrl.exe        Intel
   06/10/2000 5:40a 2.00.1493.2121   567,280  Ldwmnt.dll         Intel
   06/10/2000 5:40a 2.00.1493.2121   300,576  Wuser32.exe        Intel
   06/10/2000 5:40a                       67  CompverRemCtrl.ini  
   06/10/2000 5:40a 2.0.92.01      1,685,097  Remctrl.exe        Alpha
   06/10/2000 5:40a 2.00.1493.2121   850,704  Ldwmnt.dll         Alpha
   06/10/2000 5:40a 2.00.1493.2121   424,720  Wuser32.exe        Alpha
                


The French version of the post SP2 fix should have the following file attributes or later:

    Date      Time   Version       Size       File name         Platform
   --------------------------------------------------------------------
   07/30/2000 5:40a 2.0.92.01      1,350,105  Remctrl.exe        Intel
   07/30/2000 5:40a 2.00.1493.2121   575,984  Ldwmnt.dll         Intel
   06/10/2000 5:40a 2.00.1493.2121   300,576  Wuser32.exe        Intel
   06/10/2000 5:40a                       67  CompverRemCtrl.ini  
   07/30/2000 5:40a 2.0.92.01      1,688,702  Remctrl.exe        Alpha
   07/30/2000 5:40a 2.00.1493.2121   858,896  Ldwmnt.dll         Alpha
   06/10/2000 5:40a 2.00.1493.2121   424,720  Wuser32.exe        Alpha
                

The International Client Pack 1 (ICP1) version of the post SP2 fix should have the following file attributes or later:

   Date       Time   Version       Size       File name        Platform
   ----------------------------------------------------------------
   07/29/2000 5:40a 2.0.92.01      1,710,884  Remctrl.exe       Intel
   07/29/2000 5:40a 2.00.1493.2121   567,280  Ldwmnt.dll        Intel
   06/10/2000 5:40a 2.00.1493.2121   301,056  Wuser32.exe       Intel
   06/10/2000 5:40a                       67  CompverRemCtrl.ini  
   07/29/2000 5:40a 2.0.92.01      2,595,906  Remctrl.exe       Alpha
   07/29/2000 5:40a 2.00.1493.2121   850,704  Ldwmnt.dll        Alpha
   06/10/2000 5:40a 2.00.1493.2121   424,720  Wuser32.exe       Alpha
                

NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 3.


Additional query words: prodsms remctrl exe idwmnt dll wuser32 compverremctrl ini

Keywords: kbqfe kbhotfixserver kbbug kbfix kbhelpdesk kbsms200fix kbsms200presp3fix KB246842