Article ID: 246836
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q246836
SYMPTOMS
When you attempt to open the User Manager for Domains utility from a primary domain controller (PDC) running Microsoft Windows NT Server 3.51 or 4.0, User Manager for Domains may not open and you may receive the following error message:
Also, when you attempt to open the Server Manager utility, you are not able to find the PDC.
CAUSE
This behavior can occur when the PDC is also configured as a Windows Internet Naming Service (WINS) server and the primary and secondary WINS server fields in the Transmission Control Protocol/Internet Protocol (TCP/IP) configuration are blank. The User Manager for Domains and Server Manager utilities rely on these domain<1bh> and domain<1ch> network basic input/output system (NetBIOS) mappings to locate the PDC, even when you are running these utilities from the PDC itself.
RESOLUTION
To resolve this issue, in the TCP/IP configuration of the PDC/WINS server, configure the server to point to itself as the primary and secondary WINS server. Follow these steps:
- In Control Panel, double-click Network, and then click the Protocols tab.
- In the Network Protocols box, click TCP/IP Protocol, and then click Properties.
- Click the WINS Address tab, and then type the IP address of the PDC/WINS server in both the Primary WINS Server and Secondary WINS Server boxes.
- Click OK, and then click Close.
- Click Yes to restart the computer.
Keywords: kbprb KB246836
