Article ID: 246751
Article Last Modified on 1/25/2007
APPLIES TO
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows 95
- Microsoft Windows 98 Standard Edition
This article was previously published under Q246751
SYMPTOMS
When you try to configure the alternate startup option for Microsoft Windows 9x (Microsoft Windows 95 or Microsoft Windows 98) and Microsoft Windows NT 4.0 (Microsoft Windows NT Server 4.0 or Microsoft Windows NT Workstation 4.0) after you install Windows NT 4.0 as an alternate operating system on a Windows 9x-based Hewlett-Packard (HP) Pavilion 6350 computer, you may not be able to do so.
Also, when you are starting the computer to Windows 9x, you may receive a black screen with no disk activity. This occurs when the computer is reading the Bootsect.dos file. However, you can successfully start the computer to Windows NT 4.0.
CAUSE
This behavior can occur because HP does not support the installation of Windows NT 4.0 on the HP Pavilion 6350 computer. The HP Pavilion 6350 computer is not on the Windows NT 4.0 Hardware Compatibility List.
RESOLUTION
For more information about this issue, visit the following HP Web site:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Additional query words: fail lock
Keywords: kbprb KB246751
