Microsoft KB Archive/246698

Knowledge Base

Homepub 2K Err Msg: Qdwg.dll and Prnedit.dll Are Missing or Broken

Article ID: 246698

Article Last Modified on 6/15/2000

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APPLIES TO

• Microsoft Greetings 2000 Standard Edition
• Microsoft Home Publishing 2000 Standard Edition
• Microsoft Home Publishing 2000 Express Edition

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This article was previously published under Q246698

SYMPTOMS

When you attempt to start one of the programs listed at the beginning of this article, you may receive the following error message:

One or more components are missing or broken, Qdgw.dll and Prnedit.dll.

To install the missing component(s), close all programs, restart your computer, and run Setup again.

Click Help for more information.

CAUSE

This behavior can occur if the Qdgw.dll or Prnedit.dll files are missing or damaged.

RESOLUTION

To resolve this issue, use the following methods in the order in which they are presented.

Manually Register the Qdgw.dll and Prnedit.dll Files

To manually register the Qdgw.dll and Prnedit.dll files:

1. Click Start, and then click Run.
2. In the Open box, type the following line, and then click OK:

   regsvr32 "C:\Program Files\Microsoft Home Publishing 2000\Qdgw.dll"

3. When you receive the following confirmation message, click OK:

   DllRegisterServer in qdgw.dll succeeded.

4. Click Start, and then click Run.
5. In the Open box, type the following line, and then click OK:

   regsvr32 "C:\Program Files\Microsoft Home Publishing 2000\Prnedit.dll"

6. When you receive the following confirmation message, click OK:

   DllRegisterServer in prnedit.dll succeeded.

If the issue continues to occur, proceed to the next method.

Rename and reinstall the Qdgw.dll and the Prnedit.dll files.

To rename and reinstall the Qdgw.dll and Prnedit.dll files:

1. Click Start, point to Find, and then click Files or Folders.
2. In the Named box, type qdgw.dll prnedit.dll.
3. In the Look in box, click My Computer. Make sure that the Include Subfolders check box is selected.
4. Click Find Now.
5. Right-click the Qdqw.dll file, and then click Rename.
6. Type qdgw.old, and then press ENTER.
7. Right-click the Prnedit.dll file, and then click Rename.
8. Type prnedit.old, and then press ENTER.
9. Close the Find: Files Named Qdgw.dll Prnedit.dll window.
10. Reinstall the program.

MORE INFORMATION

For additional information about this issue, click the article numbers below to view the articles in the Microsoft Knowledge Base:

246170 Homepub 2K Err Msg: Invalid Page Fault in Qdgw.dll When You Run Program

236208 HomePub Error Message: Hpub Caused an Invalid Page Fault in Module Qdgw.dll

258766 HP2000: How to Troubleshoot the "Hpub Caused an Invalid Page Fault in Module Qdgw.dll" Error Message

Additional query words: greet2k gr2k greet2000 gr2000 homepub2k hp2k hp2000

Keywords: kberrmsg kbsetup kbprb KB246698

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