Microsoft KB Archive/246591

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Knowledge Base


XWEB: Outlook Web Access Doesn't Show New Inbox Views

Article ID: 246591

Article Last Modified on 2/27/2007



APPLIES TO

  • Microsoft Exchange 2000 Server Standard Edition



This article was previously published under Q246591


SYMPTOMS

When you use the Microsoft Exchange 2000 Server Outlook Web Access (OWA), Inbox views that are created with Microsoft Outlook 2000 may not be immediately visible in the Views list.

CAUSE

View names are cached to improve OWA performance and are not searched with each browser refresh.

WORKAROUND

To force a read of the view names, show all mailbox folders, and navigate through three other folders before you return the focus to the Inbox. The View list should be refreshed, showing the newly created views.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Keywords: kbbug kbpending KB246591