Article ID: 246459
Article Last Modified on 11/21/2006
APPLIES TO
- Microsoft Internet Information Services 5.0
This article was previously published under Q246459
SYMPTOMS
When you open the MMC containing the IIS snap-in, a dialog box appears with the following error message.
This may also occur when attempting to access the Administration Web site. You may receive the following error message:
No Web sites or services are enumerated in the MMC.
CAUSE
The permissions to the keys located in the \Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\Machinekeys directory have been changed.
RESOLUTION
Change the permissions to the Machinekeys directory and the keys to allow the Administrators group and System account to have full control. To do this, perform the following steps:
- In Windows Explorer, right-click on the \Documents and settings\All Users\Application Data\Microsoft\Crypto\RSA\Machinekeys directory.
Note These are hidden files. To view these folder and files, select the Show hidden files and folders radio button. - Click the Security tab.
- Click the Add button.
- In the Look In: dialog box, select the local machine.
- Add the Administrators group with Full Control.
- Click Advanced, and then click Add.
- Select the correct group, and then click OK.
- Make sure the following check boxes are selected:
Note These are the default settings.
List Folder / Read Data
Read Attributes
Read Extended Attributes
Create Files / Write Data
Create Folders / Append Data
Write Attributes
Write Extended Attributes
Read Permissions - Click OK.
- Select the Reset Permissions on all Child objects and enable propagation of inheritable permissions check box.
Additional query words: iis CDONT 0X8009000F
Keywords: kbprb kbpending KB246459
