Microsoft KB Archive/246245

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Homepub 2000 Err Msg: Setup Could Not Retrieve Microsoft Internet Explorer 5.0 Results

Article ID: 246245

Article Last Modified on 5/20/2003



APPLIES TO

  • Microsoft Greetings 2000 Standard Edition
  • Microsoft Home Publishing 2000 Standard Edition
  • Microsoft Home Publishing 2000 Express Edition
  • Microsoft Picture It! 2000 Standard Edition
  • Microsoft PhotoDraw 2000.2 Standard Edition



This article was previously published under Q246245

SYMPTOMS

When you attempt to install one of the programs listed at the beginning of this article, you may receive the following error message:

Setup could not retrieve Microsoft Internet Explorer 5.0 results.

CAUSE

This behavior can occur if there is not enough space available to install Microsoft Internet Explorer 5.0 on the hard disk on which Microsoft Windows is installed.

RESOLUTION

To resolve this issue, increase the amount of available space on the hard disk on which Microsoft Windows is installed to 200 megabytes (MB) or more, and then run Setup again.

For information about how to increase the amount of available space on your hard disk, please see the following article in the Microsoft Knowledge Base:

179798 How to Increase Free Space on Your Hard Disk



Additional query words: gr2k gr2000 greet2k greet2000 hp2k hp2000 hpe2k pictureit installation installs ie cannot

Keywords: kberrmsg kbenv kbsetup kbprb KB246245