https://www.betaarchive.com/wiki/index.php?title=Microsoft_KB_Archive/246049&feed=atom&action=history
Microsoft KB Archive/246049 - Revision history
2024-03-29T10:19:13Z
Revision history for this page on the wiki
MediaWiki 1.39.3
https://www.betaarchive.com/wiki/index.php?title=Microsoft_KB_Archive/246049&diff=375740&oldid=prev
X010: Text replacement - """ to """
2020-07-21T12:50:01Z
<p>Text replacement - """ to """</p>
<table style="background-color: #fff; color: #202122;" data-mw="interface">
<col class="diff-marker" />
<col class="diff-content" />
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<tr class="diff-title" lang="en-GB">
<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 12:50, 21 July 2020</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l102">Line 102:</td>
<td colspan="2" class="diff-lineno">Line 102:</td></tr>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><ol style="list-style-type: lower-alpha;"></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><ol style="list-style-type: lower-alpha;"></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><li>Restart the computer. When you see the <del style="font-weight: bold; text-decoration: none;">&quot;</del>Starting Windows 95<del style="font-weight: bold; text-decoration: none;">&quot; </del>message, press the F8 key, and then select Command Prompt Only from the Startup menu.</li></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><li>Restart the computer. When you see the <ins style="font-weight: bold; text-decoration: none;">"</ins>Starting Windows 95<ins style="font-weight: bold; text-decoration: none;">" </ins>message, press the F8 key, and then select Command Prompt Only from the Startup menu.</li></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><li>At the command prompt, type <span class="kbd userinput"> win</span>, and then press ENTER. Press and hold down the SHIFT key until the Windows startup sequence is complete.</li></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><li>At the command prompt, type <span class="kbd userinput"> win</span>, and then press ENTER. Press and hold down the SHIFT key until the Windows startup sequence is complete.</li></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><li>Disable any anti-virus or disk tool programs installed on the computer. For information about how to disable these programs, see the printed or online documentation for the program.</li></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><li>Disable any anti-virus or disk tool programs installed on the computer. For information about how to disable these programs, see the printed or online documentation for the program.</li></div></td></tr>
</table>
X010
https://www.betaarchive.com/wiki/index.php?title=Microsoft_KB_Archive/246049&diff=357312&oldid=prev
X010: Text replacement - "&" to "&"
2020-07-21T11:34:52Z
<p>Text replacement - "&" to "&"</p>
<table style="background-color: #fff; color: #202122;" data-mw="interface">
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 11:34, 21 July 2020</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l12">Line 12:</td>
<td colspan="2" class="diff-lineno">Line 12:</td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><div id="TitleRow"></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><div id="TitleRow"></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>= <span id="KB246049"></span>Streets &<del style="font-weight: bold; text-decoration: none;">amp; </del>Trips 2000 Err Msg: This Program Can No Longer Run =</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>= <span id="KB246049"></span>Streets & Trips 2000 Err Msg: This Program Can No Longer Run =</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l30">Line 30:</td>
<td colspan="2" class="diff-lineno">Line 30:</td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><br /></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><br /></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* Microsoft Expedia Streets &<del style="font-weight: bold; text-decoration: none;">amp; </del>Trips 2000</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* Microsoft Expedia Streets & Trips 2000</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l44">Line 44:</td>
<td colspan="2" class="diff-lineno">Line 44:</td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== SYMPTOMS ==</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== SYMPTOMS ==</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>When you start Microsoft Expedia Streets &<del style="font-weight: bold; text-decoration: none;">amp; </del>Trips 2000, you may receive the following error message:</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>When you start Microsoft Expedia Streets & Trips 2000, you may receive the following error message:</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><div class="errormessage"></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><div class="errormessage"></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l65">Line 65:</td>
<td colspan="2" class="diff-lineno">Line 65:</td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>You may be able to resolve this issue by installing the HTML Help Installation and Update Package. To do this:</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>You may be able to resolve this issue by installing the HTML Help Installation and Update Package. To do this:</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><ol></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><ol></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><li>Insert the Expedia Streets &<del style="font-weight: bold; text-decoration: none;">amp; </del>Trips 2000 Setup CD-ROM into your CD-ROM drive. Press and hold down the SHIFT key as you insert the CD-ROM to prevent Setup from starting automatically.</li></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><li>Insert the Expedia Streets & Trips 2000 Setup CD-ROM into your CD-ROM drive. Press and hold down the SHIFT key as you insert the CD-ROM to prevent Setup from starting automatically.</li></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><li>Click '''Start''', point to '''Programs''', and then click '''MS-DOS Prompt'''.</li></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><li>Click '''Start''', point to '''Programs''', and then click '''MS-DOS Prompt'''.</li></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><li>Type the following lines, pressing ENTER after you type each line:</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><li>Type the following lines, pressing ENTER after you type each line:</div></td></tr>
<tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l114">Line 114:</td>
<td colspan="2" class="diff-lineno">Line 114:</td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div></div></li></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div></div></li></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><li>Double-click the '''Hhupd.exe''' file on the desktop, click '''Yes''', and then click '''OK'''.</li></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><li>Double-click the '''Hhupd.exe''' file on the desktop, click '''Yes''', and then click '''OK'''.</li></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><li>If you run Expedia Streets &<del style="font-weight: bold; text-decoration: none;">amp; </del>Trips 2000 on a Windows 95-based computer, restart the computer normally.<br /></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><li>If you run Expedia Streets & Trips 2000 on a Windows 95-based computer, restart the computer normally.<br /></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><br /></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><br /></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>If you run Expedia Streets &<del style="font-weight: bold; text-decoration: none;">amp; </del>Trips 2000 on a Windows 98-based computer:</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>If you run Expedia Streets & Trips 2000 on a Windows 98-based computer:</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><ol style="list-style-type: lower-alpha;"></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><ol style="list-style-type: lower-alpha;"></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><li>Click '''Start''', and then click '''Run'''.</li></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><li>Click '''Start''', and then click '''Run'''.</li></div></td></tr>
</table>
X010
https://www.betaarchive.com/wiki/index.php?title=Microsoft_KB_Archive/246049&diff=135089&oldid=prev
3155ffGd: importing KB archive
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= <span id="KB246049"></span>Streets &amp; Trips 2000 Err Msg: This Program Can No Longer Run =<br />
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Article ID: 246049<br />
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Article Last Modified on 8/6/2002<br />
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APPLIES TO<br /><br />
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* Microsoft Expedia Streets &amp; Trips 2000<br />
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<div class="notice_section"><br />
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This article was previously published under Q246049<br />
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== SYMPTOMS ==<br />
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When you start Microsoft Expedia Streets &amp; Trips 2000, you may receive the following error message:<br />
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This program can no longer run. Click OK to acknowledge this message, and then restart the program.<br />
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== CAUSE ==<br />
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This behavior can occur if the Itss.dll file is missing, damaged, or an incorrect version.<br />
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== RESOLUTION ==<br />
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You may be able to resolve this issue by installing the HTML Help Installation and Update Package. To do this:<br />
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<li>Insert the Expedia Streets &amp; Trips 2000 Setup CD-ROM into your CD-ROM drive. Press and hold down the SHIFT key as you insert the CD-ROM to prevent Setup from starting automatically.</li><br />
<li>Click '''Start''', point to '''Programs''', and then click '''MS-DOS Prompt'''.</li><br />
<li>Type the following lines, pressing ENTER after you type each line:<br />
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<p><span class="kbd userinput"> copy <code>cd-rom</code>:\common\enu\hhupd.exe <code>drive</code>:\windows\desktop<br /><br />
exit </span></p><br />
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where <code>cd-rom</code> is the drive letter of your CD-ROM drive, and <code>drive</code> is the drive letter of the hard disk on which Microsoft Windows is installed.</li><br />
<li><p>Clean boot your computer. To do this, use the appropriate method for your version of Windows.</p><br />
=== Windows 98 ===<br />
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<ol style="list-style-type: lower-alpha;"><br />
<li>Click '''Start''', and then click '''Run'''.</li><br />
<li>In the '''Open''' box, type <span class="kbd userinput"> msconfig</span>, and then click '''OK'''.</li><br />
<li>On the '''General''' tab, click '''Selective Startup''', and then click to clear the following check boxes:<br /><br />
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<ul><br />
<li>'''Process Config.sys File'''</li><br />
<li>'''Process Autoexec.bat File'''</li><br />
<li>'''Process Winstart.bat File''' (if available)</li><br />
<li>'''Process Win.ini File'''</li><br />
<li>'''Load Startup Group Items'''</li></ul><br />
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<li>Click '''OK'''. When you are prompted to restart the computer, do so.</li></ol><br />
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<p>For additional information about how to clean boot Windows 98, click the article number below to view the article in the Microsoft Knowledge Base:</p><br />
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<p>[[../192926|192926]] How to Perform Clean-Boot Troubleshooting for Windows 98</p><br />
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=== Windows 95 ===<br />
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<ol style="list-style-type: lower-alpha;"><br />
<li>Restart the computer. When you see the &quot;Starting Windows 95&quot; message, press the F8 key, and then select Command Prompt Only from the Startup menu.</li><br />
<li>At the command prompt, type <span class="kbd userinput"> win</span>, and then press ENTER. Press and hold down the SHIFT key until the Windows startup sequence is complete.</li><br />
<li>Disable any anti-virus or disk tool programs installed on the computer. For information about how to disable these programs, see the printed or online documentation for the program.</li><br />
<li>Quit all running programs except Explorer and Systray. To do this, press '''CTRL+ALT+DELETE''', click the program you want to quit, and then click '''End Task'''. If you receive a message that the program is busy or not responding, click '''End Task''' again. Repeat this step to quit all programs except Explorer and Systray.</li></ol><br />
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<p>For additional information about how to clean boot Windows 95, click the article number below to view the article in the Microsoft Knowledge Base:</p><br />
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<p>[[../177604|177604]] Multimedia: Troubleshooting Using Clean Boot of Windows 95</p><br />
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<li>Double-click the '''Hhupd.exe''' file on the desktop, click '''Yes''', and then click '''OK'''.</li><br />
<li>If you run Expedia Streets &amp; Trips 2000 on a Windows 95-based computer, restart the computer normally.<br /><br />
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If you run Expedia Streets &amp; Trips 2000 on a Windows 98-based computer:<br />
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<li>Click '''Start''', and then click '''Run'''.</li><br />
<li>In the '''Open''' box, type <span class="kbd userinput"> msconfig</span>, and then click '''OK'''.</li><br />
<li>On the '''General''' tab, click '''Normal Startup'''.</li><br />
<li>Click '''OK'''. When you are prompted to restart the computer, do so.</li></ol><br />
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Additional query words: multi multi-media media mm clean-boot automap amap<br />
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Keywords: kberrmsg kbenv kbsetup kbprb KB246049<br />
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