Article ID: 245979
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q245979
SYMPTOMS
Containers from multiple sites are displayed in the Policies tab of the Mailbox Manager program if the sites have names with identical first characters. For example, if you have sites that are named Redmond and Redmond1 and you install the Mailbox Manager program in the Redmond site, containers from both sites are displayed in the Policies tab.
CAUSE
To display all of the containers in the Exchange Server Administrator program, the Distinguished Names (DN) of all the containers are compared to the current site DN name so that only the containers that belong to that site are displayed. There is a issue in performing the comparison.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
WORKAROUND
Install the Mailbox Manager program in the site that has more characters in its site name.
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.
Additional query words: mblean policies
Keywords: kbhotfixserver kbqfe kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbqfe KB245979
