Article ID: 244205
Article Last Modified on 1/25/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q244205
SYMPTOMS
When multiple drives are mapped to the same NetWare server, Word may not resolve the path correctly when you use the FILENAME /p field. Instead of the correct drive, Word may display the path relative to another mapped drive to the NetWare server.
Example:
Result: The field resolves to "f:\user\'docname'"
Expect: The field should resolve to "g:\'docname'"
This occurs when the following conditions are both true:
- There are multiple mapped connections to the same NetWare server but at different levels.
Example:
f: is mapped to \\"netware server"\public
g: is mapped to \\"netware server"\public\user
- DONTUSEUNC has been set in the registry.
RESOLUTION
To resolve the problem described in this article, obtain and install the latest Microsoft Word 97 update from the following Microsoft Web site:
IMPORTANT NOTE: Microsoft Word 97 post-service release fixes are cumulative. The latest update contains all of the fixes since Service Release 2. If you install the latest update for Word 97, you do not need to install any other updates after Service Release 2.
For additional information about the fixes included in the latest update for Word 97, click the article number below to view the article in the Microsoft Knowledge Base:
265374 WD97: Post Service Release Fixes for Word 97
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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