Article ID: 239130
Article Last Modified on 10/25/2006
APPLIES TO
- Microsoft Systems Management Server 2.0 Service Pack 5
This article was previously published under Q239130
SYMPTOMS
Systems Management Server 2.0 SP1 32-bit Installer version 2.0.91 does not remove duplicate registry keys when you perform an uninstallation. This behavior occurs only when the package is compiled in 32-bit mode.
For example, if you create a script that adds the following keys, the second key is not removed during uninstallation:
HKEY_CURRENT_USER\Software\SOFTAPPx\
HKEY_LOCAL_MACHINE\Software\SOFTAPPx\
When the same script is compiled in 16/32-bit mode, the uninstallation process removes both entries.
RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack
WORKAROUND
To work around this problem, use one of the following methods:
- Compile the script in 16/32-bit mode.
- Use a version of SMS Installer earlier than version 2.0.91.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server Installer version 2.0.91.
Additional query words: prodsms smsinst uninstall rollback
Keywords: kbqfe kbhotfixserver kbbug kbfix kbsms200sp2fix KB239130
