Article ID: 238234
Article Last Modified on 10/6/2005
APPLIES TO
- Microsoft Word 2000 Standard Edition
This article was previously published under Q238234
SYMPTOMS
When a document that was created in Microsoft Word for Windows NT, version 6.0, is opened in Microsoft Word 2000, the paper size may change from A4 to Letter.
CAUSE
Word for Windows NT does not save any paper size information by default. You will see this problem if the document was created on a computer with a Regional Setting that uses a different page size by default. English (UK) uses A4, for example, and English (US) uses Letter as the default paper size.
RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
Additional query words: WD2000 OFF2000
Keywords: kbbug kbfix kbqfe kbdatabase KB238234
