Article ID: 237961
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q237961
SYMPTOMS
POP3 and IMAP4 users receive error messages when trying to retrieve messages from the Exchange Server computer. The following error message may be received by an IMAP4 user in Outlook Express 4.0:
Clicking OK may reveal the following error message:
Clicking the Details button may reveal the following:
The following error message may be received by an IMAP4 user in Outlook Express 5.0:
Clicking the Details button may reveal the following:
The following error message may be received by an IMAP4 user when starting Outlook Express 5.0:
Clicking the Details button may reveal the following:
The following error message may be received by a POP3 user in Outlook Express 4.0 or 5.0:
Clicking the Details button may reveal the following
where 'Account' is the account created in Outlook Express and 'Servername' is the name of the Exchange Server computer.
The following error message may be received by a user running Windows CE Inbox version 3.0:
For IMAP4 users, the following event appears in the application event log
Event ID: 13000
Source:MSExchange IMAP4
Type: Error
Category: Client Action
Description:
An error (0x8004010f) occurred while rendering a message for download on mailbox Mailbox
.
-and-
For POP3 users, the following event appears in the application event log
Event ID: 11302
Source: MSExchange POP3
Type: Error
Category: Client Action
Description:
An error (0x8004010f) occurred while rendering a message for download on mailbox Mailbox
.
where Mailbox
is the mailbox receiving the IMAP4 or POP3 error messages.
STATUS
This problem was first corrected in Exchange Server 5.5 Service Pack 3.
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Keywords: kbprb KB237961