Microsoft KB Archive/237876

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XADM: Cyrillic Characters in TNEF Not Converted Properly

Article ID: 237876

Article Last Modified on 10/27/2006



APPLIES TO

  • Microsoft Exchange Server 5.5 Standard Edition



This article was previously published under Q237876


SYMPTOMS

When you create a message using the Cyrillic (KOI8-R) character set, and then send the message through a Microsoft Exchange Server computer that is configured to use transport-neutral encapsulation format (TNEF), the Cyrillic characters may not be displayed correctly when you view the message in an e-mail client. This applies to Cyrillic characters included in the Subject field, the message body, or attachment file names.

CAUSE

This problem occurs when the TNEF properties are encoded using the Internet code page instead of the Windows code page.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.


Additional query words: cpid

Keywords: kbbug kbnofix KB237876