Article ID: 236586
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q236586
SYMPTOMS
Over particularly loaded slow links and very slow response times, mail flow over an X.400 Connector may appear to be stopped.
The MTA logs the following event in the application log:
Event ID: 4287
Description: Internal error in POP4 with error code 8640.
In Calls.out you can read:
Call-stack for TID 006 (NT:0316) : POP4 DOWN Busy 0%, stalled on send
to q/loc 004, normally services q 016
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: Message Transfer Agent (MTA)
| File name | Version |
|---|---|
| Dbserver.sch | N/A |
| Dcprods.cat | N/A |
| Ems_rid.dll | 5.5.2646.0 |
| Emsmta.exe | 5.5.2646.0 |
| Info4log.cfg | N/A |
| Infoblog.cfg | N/A |
| Infodlog.cfg | N/A |
| Infollog.cfg | N/A |
| Infoplog.cfg | N/A |
| Infotlog.cfg | N/A |
| Mtacheck.exe | 5.5.2646.0 |
| Mtamsg.dll | 5.5.2646.0 |
| P2.xv2 | N/A |
| X400om.dll | 5.5.2646.0 |
| X400omv1.dll | 5.5.2646.0 |
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.
Keywords: kbbug kbfix kbqfe KB236586
