Article ID: 235657
Article Last Modified on 6/28/2004
APPLIES TO
- Microsoft SNA Server 3.0 Service Pack 4
- Microsoft SNA Server 4.0
- Microsoft SNA Server 3.0 Service Pack 2
- Microsoft SNA Server 3.0 Service Pack 3
- Microsoft SNA Server 3.0 Service Pack 4
- Microsoft SNA Server 4.0
- Microsoft SNA Server 4.0 Service Pack 1
- Microsoft SNA Server 4.0 Service Pack 2
This article was previously published under Q235657
SYMPTOMS
A blank page is ejected by the printer following some LU3 print jobs.
CAUSE
In a print job ending with 0C 0D 19, or 0C 19, the form feed character (0x0C) is processed by SNA Print Server because it is not the last character in the data stream.
NOTE:
0C = form feed (FF)
0D = carriage return (CR)
19 = end of medium/end of message (EM)
RESOLUTION
To resolve this problem, obtain the latest service pack for SNA Server version 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack
WORKAROUND
You can work around this situation by using a PDT file, as described in the following Microsoft Knowledge Base article:
172799 Extra Form Feed Printed With LU3 Print Job
STATUS
Microsoft has confirmed that this is a problem in Microsoft SNA Server, versions 3.0, 3.0SP1, 3.0SP2, 3.0SP3, 3.0SP4, 4.0, 4.0SP1, 4.0SP2. This problem was first corrected in SNA Server version 4.0 Service Pack 3.
MORE INFORMATION
SNA Print Server is designed to ignore a form feed character if it is the last character in a print job. The fix allows SNA Print Service to suppress a form feed character until additional printable data is received.
Additional query words: snaprintservice; formfeed
Keywords: kbbug kbfix kbsna400sp3fix kbfaq KB235657
