Article ID: 235571
Article Last Modified on 1/16/2004
APPLIES TO
- Microsoft SNA Server 3.0 Service Pack 4
- Microsoft SNA Server 4.0
This article was previously published under Q235571
SYMPTOMS
Browsing AS/400 files that are mapped using the Shared Folders Gateway service may take several minutes.
CAUSE
This is caused by a problem within the Shared Folders gateway. The problem only occurs if the naming convention of the files to be displayed is exactly 8.3 format.
RESOLUTION
To resolve this problem, obtain the latest service pack for SNA Server version 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack
WORKAROUND
Do not use 8.3 format file types.
STATUS
Microsoft has confirmed that this is a problem in Microsoft SNA Server, versions 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 3.0 SP4, 4.0, 4.0 SP1, 4.0 SP2. This problem was first corrected in SNA Server version 4.0 Service Pack 3.
Additional query words: SFGW performance slow
Keywords: kbbug kbfix kbsna400sp3fix kbqfe KB235571