Article ID: 224482
Article Last Modified on 12/2/2005
APPLIES TO
- Microsoft PowerPoint 2000 Standard Edition
This article was previously published under Q224482
CAUSE
Another user or presenter may be using the encoder on the same NetShow server that your broadcast is attempting to use for encoding the audio or video. (The presenter computer is the computer with PowerPoint 2000 from which the online broadcast originates.)
THINGS TO TRY
If you are not using a separate NetShow server to encode audio or video, make sure that no applications other than Microsoft PowerPoint are running on the presenter computer.
If you are using a separate NetShow Server to encode Audio or Visual, make sure that it is not being accessed by other users for the same purpose. One way to accomplish this is by removing other users from the NetShow Administrators account on the NetShow Server while making sure you are part of the Netshow Server's Administrators group and the Netshow Administrators group.
MORE INFORMATION
For additional information about troubleshooting Online Broadcasting, please see the following article in the Microsoft Knowledge Base:
229951 PPT2000: Troubleshooting Online Broadcasting
Additional query words: OFF2000 ppt9 remote ppt2k PPT2000 2000 9.0 POWERPNT Can t talk to Rex It may already be actively serving another client
Keywords: kberrmsg kbinfo kbdownload kbconf KB224482