Article ID: 224327
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q224327
SYMPTOMS
The Inetinfo process may stop responding (crash) with Active Server Pages (ASP) Event ID 5. The text of the error message is:
CAUSE
If correct symbols are installed, the call stack looks like the following:
FramePtr RetAddr Param1 Param2 Param3 Function Name 045ff4fc 6f0ae317 10d01408 000007de 10cb9008 CDO!EcDecompressData+0x1b8 045ff518 6f0d3782 00000000 10cb9008 0000066f CDO!EcHandleCompression+0x157 045ff560 6f0b301a 0000067f 00046c00 045ff584 CDO!TFILE::EcRead+0x1c2({...}) 045ff584 6f0b316a 00000000 045ff5b0 045ff5aa CDO!IDXND::EcInstallChild+0x4a 045ff5bc 6f0b5d0a 045ff614 05bc97f8 045ff624 CDO!IDXND::EcSearchObject+0x8a 045ff5ec 6f0b7572 00000000 045ff614 05bc97f8 CDO!IDXRT::EcSearchTree+0x5a 045ff618 6f0b9144 05bc97f8 00000000 00000000 CDO!IDXRT::EcLoadObj+0x62 045ff660 6f0b902b 00000000 00000001 045ff6cc CDO!IDXRT::EcGetRestrictedRows+0x114 045ff678 6f0bf7e1 05bc97b8 00000001 045ff6cc CDO!IDXRT::EcGetRows+0x1b 045ff6d4 6f0bb8c7 00000000 05bc9780 00000000 CDO!BUSYMT::EcNextBusyItem+0x121 045ff774 6f0bb7eb 00000000 00000000 17cbe140 CDO!BUSYMT::EcGetNextInstance+0x77 045ff79c 6f0baedd 00000000 0000000a 7fffffff CDO!BUSYMT::EcReloadTable+0x36b 045ff7bc 6f08e502 7fffffff 045ff7e8 00000000 CDO!BUSYMT::EcGetRows+0xcd 045ff800 6fa9acd1 0d989868 7fffffff 00000000 CDO!CMTableOnSTable::QueryRows+0x92 045ff828 01c265a1 00000000 00000000 17e426a8 MAPI32!HrQueryAllRows+0x131 045ff894 01c25b50 045ff8d0 00000001 0000000b CDOHTML!CCalendarView::HrReadAppointments+0x1d1({...}) 045ff9ac 766f6094 17e425f8 045f400c 045ffb5c CDOHTML!CCalendarView::RenderEvents+0x1d0({...}, {...}) 045ffa78 01c1e282 05b70554 17e425f8 00000140 0x766f6094 045ffaa4 01c40b77 17e425f8 00000140 6b641458 CDOHTML!CComTypeInfoHolder::Invoke+0x52({...}) 045ffacc 6b60d1e1 17e425f8 00000140 6b641458 CDOHTML!Invoke+0x37({...}) 00000800 00000000 00000000 00000000 00000000 0x6b60d1e1
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: CDO
File name | Version |
---|---|
Cdo.dll | 5.5.2579.0 |
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5 service pack 3. This problem was first corrected in Exchange Server 5.5 Service Pack 3.
Additional query words: cdo calender inetinfo asp 5
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB224327