Article ID: 221831
Article Last Modified on 1/24/2007
APPLIES TO
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Standard Edition
- Microsoft Windows Media Player 9 Series
- Microsoft Windows Media Player 9 Series
- Microsoft Windows Media Player 9 Series
- Microsoft Windows Media Player 9 Series
- Microsoft Windows Media Player 8.01
- Microsoft Windows Media Player 8.01
- Microsoft Windows Media Player 7.1
- Microsoft Windows Media Player 7.0
- Microsoft Windows Media Player 6.4
This article was previously published under Q221831
SYMPTOMS
When you try to use Windows Media Player to play media files, you may receive one of the following error messages:
-or-
CAUSE
This issue may occur because you have not installed the correct codec when you try to play back a file in Windows Media Player.
RESOLUTION
To resolve this issue, contact the content creator or contact the manufacturer to download the correct third-party codec. For additional information about how to contact third-party vendors and manufacturers, click the following article number to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Additional query words: 80040200 80040255
Keywords: kberrmsg kbprb kb3rdparty KB221831
