Article ID: 221149
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q221149
SYMPTOMS
The Microsoft Exchange Server information store may terminate unexpectedly while processing inbound SMTP messages.
CAUSE
In HTML-to-RTF conversion routines, there are problems with the translation of a message if it contains a QP-encoded 16-bit Unicode body and if the Unicode data is not aligned.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: Information Store
| File name | Version |
|---|---|
| Gapi32.dll | 5.5.2568.0 |
| Mdbmsg.dll | 5.5.2568.0 |
| Store.exe | 5.5.2568.0 |
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB221149
