Microsoft KB Archive/220914

Knowledge Base

An earlier version of the Office Shortcut Bar runs instead of the Office 2000 Shortcut Bar

Article ID: 220914

Article Last Modified on 1/24/2007

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APPLIES TO

• Microsoft Office 2000 Developer Edition
• Microsoft Office 2000 Premium Edition
• Microsoft Office 2000 Professional Edition
• Microsoft Office 2000 Small Business Edition
• Microsoft Office 2000 Standard Edition

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This article was previously published under Q220914

SYMPTOMS

When you restart your computer after installing Microsoft Office, or when you run the Microsoft Office Shortcut Bar directly from the Microsoft Office Tools menu, an earlier version of the Office Shortcut Bar appears instead of the Microsoft Office 2000 Shortcut Bar.

CAUSE

This problem occurs when you install Microsoft Office 2000 and keep your earlier version of Office, including the earlier version of the Office Shortcut Bar. The later version of the Office Shortcut Bar does not install a shortcut on the Startup menu.

RESOLUTION

To run the Microsoft Office 2000 Shortcut Bar automatically when Windows starts, follow these steps:

1. Close the Microsoft Office Shortcut Bar.
2. Click Start, point to Settings and click Taskbar & Start Menu.
3. On the Start Menu Programs tab, click Remove.
4. Click the plus sign (+) next to StartUp to expand the programs list.
5. Click Microsoft Office Shortcut Bar and then click Remove. Click Close and then click OK.
   
   This removes the shortcut to the earlier version of the Office Shortcut Bar and keeps it from starting automatically when you start Windows.
6. Click Start, point to Programs, point to Microsoft Office Tools and click Microsoft Office Shortcut Bar. When the Office Shortcut Bar runs, click Yes when the following message appears.

   Would you like to configure the Office Shortcut Bar to start
   automatically whenever Windows is started?

The next time you start Windows, the Office 2000 Shortcut Bar appears.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about the Office Shortcut Bar, please see the following articles in the Microsoft Knowledge Base:

203078OFF2000: OSB Setup, Startup, and Exit Behavior is Different

Additional query words: OFF2000 osb

Keywords: kbprb kbtoolbar kbtshoot kbpending KB220914

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