Article ID: 214407
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q214407
SYMPTOMS
The Microsoft Exchange Internet Mail Service terminates with an access violation during the processing of outbound Internet mail. Viewing the application log using event viewer may show some of the following events:
Other exceptions reported might include some of the following:
Other locations reported might include the following:
CAUSE
The Internet Mail Service was incorrectly handling an invalid response from other SMTP servers on the Internet.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: IMC
File Name | Version |
---|---|
Msexcimc.exe | 5.5.2524.0 |
Imcmsg.dll | 5.5.2524.0 |
This hotfix has been posted to the following Internet location as Psp2imca.zip and Psp2imci.zip:
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.
Additional query words: invalid gpfault gp failure access violation ehlo response
Keywords: kbbug kbfix kbqfe KB214407