Article ID: 196304
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q196304
SYMPTOMS
The SNADS Connector may experience a crash in its LME-SNADS-MEXDIA process, resulting in a stopped process or a Dr. Watson error message. The message flow outbound to the host will be stopped at this point in time.
CAUSE
The SNADS connector received an SMTP message with an unexpected character in the Sender name for its P2 header. For example,
postmaster%g%s@commpany.com.
This results in the stopping of the LME-SNADS-MEXDIA process on the connector.
RESOLUTION
The next release of the SNADS connector, included in the latest service pack, correctly parses the Sender name field in the P2 header, and no longer stops the LME-SNADS-MEXDIA process.
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
WORKAROUND
To work around this problem, remove the offending message from the SNADS queue - Outbound from Exchange Server.
STATUS
Microsoft has confirmed this to be a problem in Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.
Additional query words: crash, Dr. Watson, snads, lme-snads-mexdia
Keywords: kbbug KB196304
