Microsoft KB Archive/196289

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PRB: SP3 Clients Cannot Change Passwords - Error C00000BE

Article ID: 196289

Article Last Modified on 10/31/2006



APPLIES TO

  • Microsoft Windows NT Server 4.0 Enterprise Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Standard Edition



This article was previously published under Q196289

SYMPTOMS

If all of the following conditions are true, you may receive the following error message:

Unable to change password on this account (C00000BE).

  • The clients are Windows NT 4.0 with Service Pack 3
  • The domain controllers are Windows NT 4 with Service Pack 4
  • You are required to change your password the next time you log on (it has expired or the administrator has selected the User Must Change Password at Next Logon check box).
  • You have installed the Restrict Anonymous hotfix from Q143474.

    For additional information about this hotfix, see the following article in the Microsoft Knowledge Base:

    ARTICLE-ID: 143474
    TITLE : Restricting Information Available to Anonymous Logon Users


RESOLUTION

To resolve this problem, update the clients to the latest service pack.

MORE INFORMATION

Microsoft has confirmed this to be a problem in Windows NT version 4.0 Service Pack 3.

Keywords: kbbug KB196289