Article ID: 196191
Article Last Modified on 2/23/2004
APPLIES TO
- Microsoft SNA Server 4.0 Service Pack 1
- Microsoft SNA Server 4.0
This article was previously published under Q196191
SYMPTOMS
The Client Backup Configuration feature of SNA Server 4.0 fails when sending information to Windows NT clients if SNABASE is run under a new account created at installation. Although the information is sent correctly to the client, SNABASE is unable to update the registry because of insufficient authority.
CAUSE
During the installation of the client software, if you create a new account for the service to run under, it is not made a member of the Local Administrators Group. This results in the failure.
RESOLUTION
Microsoft has confirmed this to be a problem in SNA Server versions 4.0 and 4.0 Service Pack 1. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
MORE INFORMATION
Setup now adds the user to the built-in Administrators group so that SNABASE will be able to write to the following registry key:
HKLM\SYSTEM\CurrentControlSet\Services\Snabase\Parameters
Keywords: kbbug kbfix KB196191
