Article ID: 196077
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft SNA Server 3.0 Service Pack 4
- Microsoft SNA Server 4.0
- Microsoft SNA Server 3.0 Service Pack 2
- Microsoft SNA Server 3.0 Service Pack 3
- Microsoft SNA Server 4.0
- Microsoft SNA Server 4.0 Service Pack 1
This article was previously published under Q196077
SYMPTOMS
If an attempt to make an SNARAS connection to a remote server occurs while the SNA network is down (for example, a temporary outage), the remote access server (RAS) port used for the unsuccessful connection becomes unavailable for further use. If this pattern is repeated, eventually all SNA RAS ports become unavailable, and RAS will report error 633, "Port Unavailable."
CAUSE
SNARAS is not freeing up the RAS port after the unsuccessful dial-in attempt.
RESOLUTION
SNA Server 3.0
To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack
SNA Server 4.0
This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
WORKAROUND
To free up the unavailable RAS ports, stop and restart the remote access server service.
STATUS
Microsoft has confirmed this to be a problem in SNA Server versions 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0, and 4.0 SP1. This problem was first corrected in SNA Server 3.0 Service Pack 4.
Additional query words: snaras 633
Keywords: kbbug kbnofix KB196077
