Article ID: 195880
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 95
- Microsoft Windows Media Player 5.2
This article was previously published under Q195880
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you attempt to play an .avi or .mpg file using Microsoft ActiveMovie or Microsoft Windows Media Player, you may receive the following error message:
CAUSE
This issue can occur if the following registry key is missing or damaged:
HKEY_CLASSES_ROOT\CLSID\{DA4E3DA0-D07D-11d0-BD50-00A0C911CE86}\Instance\{083863F1-70DE-11d0-BD40-00A0C911CE86}
The value name and value data information in this key should be:
CLSID={083863F1-70DE-11d0-BD40-00A0C911CE86}
FriendlyName=DirectShow Filters
Merit (DWORD value)=00600000
RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To resolve this issue, verify that the following registry key and its associated values exist. If they do not exist, create them:
HKEY_CLASSES_ROOT\CLSID\{DA4E3DA0-D07D-11d0-BD50-00A0C911CE86}\Instance\{083863F1-70DE-11d0-BD40-00A0C911CE86}
The value name and value data information in this key should be:
CLSID={083863F1-70DE-11d0-BD40-00A0C911CE86}
FriendlyName=DirectShow Filters
Merit (DWORD value)=00600000
Keywords: kbenv kberrmsg kbprb KB195880
