Article ID: 195116
Article Last Modified on 2/23/2004
APPLIES TO
- Microsoft SNA Server 4.0 Service Pack 1
- Microsoft SNA Server 4.0
This article was previously published under Q195116
SYMPTOMS
SNA Server unexpectedly logs the following event in the Windows NT application event log:
When this occurs, the SNA Server service will end, and an Event ID 624 is logged, indicating that an SNADump.log has been created.
CAUSE
This problem can occur if an Advanced Program-to-Program Communications (APPC) or Common Programming Interface for Communications (CPIC) application attempts to allocate a conversation (by calling [MC_]ALLOCATE or CMALLC), and specifies an APPC mode name which is not configured in SNA Server.
RESOLUTION
Microsoft has confirmed this to be a problem in SNA Server versions 4.0 and 4.0 Service Pack 1. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Keywords: kbbug kbfix KB195116