Article ID: 194365
Article Last Modified on 2/23/2004
APPLIES TO
- Microsoft SNA Server 4.0 Service Pack 1
- Microsoft SNA Server 4.0
This article was previously published under Q194365
SYMPTOMS
SNA Server Manager traps when performing the following steps:
Steps to Reproduce the Problem
- Create a LUA pool.
- Create a User, such as Everyone in Manager.
- Save the configuration.
- Delete the above LUA pool.
- Delete the above user, and SNA Server Manager traps.
When this occurs, a <Ntroot>\Drwtsn32.log file may be created, indicating a "FAULT" in the following routine:
Copyright (C) 1985-1996 Microsoft Corp. All rights reserved.
Application exception occurred:
App: exe\snaexp.dbg (pid=201)
When: 6/11/1998 @ 18:17:50.449
Exception number: c0000005 (access violation)
State Dump for Thread Id 0xfc
eax=00000000 ebx=00000000 ecx=000ac008 edx=0008bea8 esi=0008bea8
edi=000ca650
eip=61204628 esp=0006f94c ebp=00000001 iopl=0 nv up ei pl nz na
pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000202
function: DestroyUser
6120460c 89442418 mov [esp+0x18],eax
ss:012ce353=????????
61204610 7258 jb DestroyUser+0xea (6120466a)
61204612 8b8fb8010000 mov ecx,[edi+0x1b8]
ds:000ca808=000a3a34
61204618 55 push ebp
61204619 51 push ecx
6120461a e8e1710000 call GetGrpNthItem (6120b800)
6120461f 50 push eax
61204620 56 push esi
61204621 e84aa80000 call GetAddr (6120ee70)
61204626 8bd8 mov ebx,eax
FAULT ->61204628 668b4304 mov ax,[ebx+0x4]
ds:0125ea07=????
6120462c 663d0b00 cmp ax,0xb
61204630 750d jnz DestroyUser+0xbf (6120463f)
61204632 668b5702 mov dx,[edi+0x2]
ds:01329057=????
61204636 6aff push 0xff
61204638 8d4340 lea eax,[ebx+0x40]
ds:0125ea06=????????
6120463b 52 push edx
6120463c 50 push eax
6120463d eb15 jmp DestroyUser+0xd4 (61204654)
6120463f 663d0c00 cmp ax,0xc
61204643 0f85a1000000 jne DestroyUser+0x16a (612046ea)
61204649 668b4f02 mov cx,[edi+0x2]
ds:01329057=????
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0006f958 6120444b 0008bea8 00000001 00ae000c 00261d70 snacfg!DestroyUser
(FPO: [EBP 0x000ca650] [2,0,4])
0006f974 6120438a 0008bea8 67700013 00261d70 00261100 snacfg!Destroy
(FPO: [EBP 0x00ae000c] [2,0,4])
0006f988 67709760 00ae000c 67700013 00260dc0 0006f980
snacfg!SnaDestroyRecord (FPO: [2,0,2])
0006f9a4 670350e6 00000000 00261100 00260dc0 00260dc0
snaadmin!CSnaItem::Destroy (FPO: [1,3,1])
00ae000c 00010003 000861e8 00010003 0008a8c0 00010003
snaole!CSnaObject::DestroyItem (FPO: Non-FPO [0,10,3])
RESOLUTION
Microsoft has confirmed this to be a problem in SNA Server versions 4.0 and 4.0 Service Pack 1. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Keywords: kbbug kbfix KB194365
