Article ID: 193811
Article Last Modified on 10/31/2003
APPLIES TO
- Microsoft SNA Server 4.0 Service Pack 1
This article was previously published under Q193811
SYMPTOMS
When the local domain window is closed in SNA Manager, and another subdomain is opened, then closed, closing and reloading the SNA Manager may result in the local domain window displaying a blank screen.
Steps to Reproduce the Problem
- Load SNA Manager displaying local domain window.
- Close local domain window.
- Open another SNA subdomain, then close it after about 5 seconds (while it still displays "Looking for..." on the status bar).
- Close SNA Manager.
- Load SNA Manager again. This time the local domain window is blank.
RESOLUTION
Microsoft has confirmed this to be a problem in SNA Server version 4.0 SP1. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
WORKAROUND
Stop, and then restart the Snabase service on the system where SNA Manager is running.
Keywords: kbbug kbfix KB193811
