Article ID: 192324
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q192324
SYMPTOMS
The value of the Performance Monitor counter, MSExchangeIS Private - Total size of recoverable items, displays the incorrect value and then resets to zero when the total dumpster size increases beyond 2 gigabytes (GB).
CAUSE
The information store holds this value in bytes. When the information store provides the value for Performance Monitor, it needs to convert the value into kilobytes, and copy it. There was a code defect in the way the original value was being converted and copied.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.
Additional query words: perfmon dumpster
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB192324