Article ID: 192260
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Outlook 97 Standard Edition
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q192260
SYMPTOMS
When using Microsoft Outlook 97 version 8.03.4629 and applying the following QFE files, custom forms are no longer visible on the Compose menu.
File name File version File date File size
-----------------------------------------------------------
emsmdb32.dll 5.5:2203.0 04/15/98 08:35a 539,408
emsui32.dll 5.5:2199.0 04/09/98 08:54a 123,664
emsuix32.dll 8.0:2199.0 04/09/98 08:57a 556,816
mapi32.dll 5.5:2199.0 04/09/98 08:58a 877,328
mspst32.dll 5.5:2199.0 04/09/98 08:59a 586,000
RESOLUTION
Install the Microsoft Office SR-2 patch.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Outlook 97, 8.03.4629 after applying the above QFE files. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).
For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:
151261 OFF97: How to Obtain and Install MS Office 97 SR-2
Additional query words: missing gone
Keywords: kbbug kbfix KB192260
