Article ID: 192204
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q192204
SYMPTOMS
If you create a rule that automatically forwards messages to an Internet recipient through the Internet Mail Service, and then you receive a message to which the rule applies, the information store may stop unexpectedly.
CAUSE
This problem occurs when memory is overwritten while the message is being converted to MDBEF.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.
Additional query words: crash autoforward auto-forward ims internet mail connector imc
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB192204