Article ID: 190918
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q190918
SYMPTOMS
When you run Eseutil /p on a corrupted database, the utility fails to complete with a Jet_errKeyDuplicate error.
CAUSE
There is a page in the database where the nodes are out of order and duplicated. Eseutil does not detect this and tries to incorporate the page into the database during repair. The database in question was corrupted by a faulty RAID Array writing bad data over a period of time. This causes node shuffling and key duplication that is undetected by Eseutil.exe reporting as Jet_errKeyDuplicate error.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.
Additional query words: -1605 Jet_errKeyDuplicate
Keywords: kbbug kbfix kbqfe KB190918
