Article ID: 190084
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.0 Standard Edition
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q190084
SYMPTOMS
When the Microsoft Exchange Server Internet Mail Service receives an SMTP message, the following events may be logged in the event viewer:
Event ID: 12006
Source: MSExchangeIS
Type: error
Category: content engine
Description: Error 80040C05-F20000E9 occurred while processing message
<> from 'Test User'. The archive filename is 'NQ1NQYQK'.
Event ID: 4117
Source: MSEechangeIMC
Type: error
Category: internal processing
Description: An error was returned from the messaging software the
Internet Mail Service uses to process messages on the Microsoft
Exchange Server. As a result, the message in spool file NQ1NQYQK failed
to be delivered. The message has been moved to the IMCDATA\IN\ARCHIVE
directory.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: STORE version 5.0
File Name Version
-----------------------
Store.exe 5.0.1461.77
Mdbmsg.dll 5.0.1461.77
Component: STORE version 5.5
File Name Version
-----------------------
Store.exe 5.5.2402.0
Mdbmsg.dll 5.5.2402.0
Gapi32.dll 5.5.2402.0
Gapi32.dll 5.5.2402.0
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.
MORE INFORMATION
The errors above indicate that the Internet Mail Service is having difficulty with the headers in the SMTP message that it received, in particular, the Received line in the headers. In the archive are the following headers:
Received: from testserver.microsoft.com ([1.1.1.1]) by VHAISHEXC1 with
SMTP (Microsoft Exchange Internet Mail Service Version 5.5.1960.3) id
ND9X2LS1; Wed, 17 Jun 1998 16:41:18 -0500
Received: (from uucp@localhost) by testserver.microsoft.com
(8.6.12/8.6.11) id QAA16339 for <test.user@testserver.microsoft.com>;
Wed, 17 Jun 1998 16:35:59 -0500
Received: from 1.1.1.2 by testserver.microsoft.com via smap (3.2) id
xma015989; Wed, 17 Jun 98 16:35:11 -0500
Received: from [1.1.1.3] by unixtest.microsoft.com;
(5.65/1.1.8.2/14Feb98-0313PM) id AA06568; Wed, 17 Jun 1998 14:35:47
-0700
In examining the headers above, the following line is the important one:
Received: from [1.1.1.3] by unixtest.microsoft.com;
(5.65/1.1.8.2/14Feb98-0313PM) id AA06568; Wed, 17 Jun 1998 14:35:47
-0700
Notice that the comment section in parentheses contains a date. The Internet Mail Service is trying to use the date in the comment section and failing on conversion. Code was added to the Exchange Server information store to ignore the comment section.
Additional query words: XADM XFOR MIME IMC IMS
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB190084
