Article ID: 189476
Article Last Modified on 5/30/2007
APPLIES TO
- Microsoft SNA Server 3.0 Service Pack 4
- Microsoft SNA Server 4.0
- Microsoft SNA Server 3.0 Service Pack 2
- Microsoft SNA Server 3.0 Service Pack 3
- Microsoft SNA Server 4.0 Service Pack 1
- Microsoft SNA Server 4.0
This article was previously published under Q189476
SYMPTOMS
When you boot or start the SNA Server computer, you may encounter the following error:
SNA Server Error #0352, Unable to open the configuration file, rc=618.
CAUSE
This is caused when the SnaNetMn Service is set to automatic startup in Control Panel Services. SNA Server automatically starts this service if NetView connectivity is configured on an SNA Server connection.
RESOLUTION
SNA Server 3.0
To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack
SNA Server 4.0
This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
WORKAROUND
Set this service for manual startup in Control Panel Services.
STATUS
Microsoft has confirmed that this is a problem in SNA Server versions 3.0,3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0, and 4.0 SP1. This problem was first corrected in SNA Server 3.0 Service Pack 4.
MORE INFORMATION
For more information on what SNA Server services can be configured for automatic startup, please refer to the following Knowledge Base article:
110390 Automatically Starting SNA Server Through Control Panel
Keywords: kbbug kbpending KB189476
