Article ID: 189324
Article Last Modified on 10/23/2003
APPLIES TO
- Microsoft SNA Server 3.0 Service Pack 3
- Microsoft SNA Server 4.0
- Microsoft SNA Server 4.0 Service Pack 1
This article was previously published under Q189324
SYMPTOMS
In SNA Server Manager, the 802.2 DLC tab of the DLC Connection Properties dialog box reports incorrect values for T1 timer ticks.
The drop-down list box reports the following:
Ticks T1 T2 Ti
------------------------------
1 200 ms 40 ms 1 s
2 400 ms 80 ms 2 s
3 600 ms 120 ms 3 s
4 800 ms 160 ms 4 s
5 1 s 200 ms 5 s
6 1 s 400 ms 5 s
7 2 s 800 ms 10 s
8 3 s 1200 ms 15 s
9 4 s 1600 ms 20 s
10 2000 ms 2000 ms 25 s
The drop-down list box should report the following:
Ticks T1 T2 Ti
------------------------------
1 200 ms 40 ms 1 s
2 400 ms 80 ms 2 s
3 600 ms 120 ms 3 s
4 800 ms 160 ms 4 s
5 1 s 200 ms 5 s
6 1 s 400 ms 5 s
7 2 s 800 ms 10 s
8 3 s 1200 ms 15 s
9 4 s 1600 ms 20 s
10 5 s 2000 ms 25 s
(T1 timer 10 should be "5 s" instead of "2000 ms").
CAUSE
This error happens because of a mismatch on the table where timer tick values are associated with a text string indicating the corresponding amount of time.
RESOLUTION
Microsoft has confirmed this to be a problem in SNA Server versions 3.0 SP3, 4.0, and 4.0 SP1. We are researching this problem in SNA Server version 3.0 and will post more information here in the Knowledge Base as it becomes available.
This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
NOTE: A similar problem existed in SNA Server 3.0 and 3.0 SP1. It was corrected in SNA Server 3.0 SP2.
WORKAROUND
To work around this problem:
- Use the Snacfg.exe command line tool
MORE INFORMATION
With the fix applied, the table is updated so the text strings now indicate the real amount of time for each of the 10 T1, T2, and Ti timer Ticks, as shown on the second table above.
For additional information, please see the following articles in the Microsoft Knowledge Base:
172434 Manager Displays Wrong Values for 802.2 T1 and Ti Timer Ticks
Keywords: kbbug kbfix KB189324
