PSS ID Number: 188978
Article Last Modified on 7/18/2001
The information in this article applies to:
- Microsoft Windows 98
This article was previously published under Q188978
SUMMARY
This article contains a copy of the information in the Programs.txt file included with Windows 98. This file is located in the Windows folder after Windows 98 is installed.
A link to the Windows 98 Readme.txt files online can be found at http://support.microsoft.com/support/windows/readme/98/Windows_98.asp.
MORE INFORMATION
Microsoft Windows 98 README for
Programs Information
April 1998
(c) Copyright Microsoft Corporation, 1998
This document provides complementary or late-breaking information to supplement the Microsoft Windows 98 documentation.
How to Use This Document
To view Programs.txt on-screen in Notepad, maximize the Notepad window.
To print Programs.txt, open it in Notepad or another word processor, and then on the File menu, click Print.
The phone numbers listed in this document are for use in the United States and Canada. If you are outside the U.S. or Canada, contact your local hardware or software vendor for more information.
CONTENTS
MS-DOS-BASED AND WINDOWS-BASED PROGRAMS
NOTES ON SPECIFIC MS-DOS-BASED AND WINDOWS-BASED PROGRAMS
THIRD-PARTY MEMORY MANAGERS
MS-DOS-BASED AND WINDOWS-BASED PROGRAMS
NOTE: All of the following references to software are to versions available when Windows 98 shipped. New versions may now be available. For updated information about any of the issues described here, contact your software vendor.
Error in Using Data Access from Microsoft
Office Standard for Windows Version 7.0
If you install Microsoft Office Standard for Windows version 7.0 on a computer running Windows 98, a "Failure to load expression service" error message appears when you use the Access ODBC driver from Office programs such as Excel or Word.
To correct this problem, obtain the free update of Microsoft Office for Windows version 7.0b from Microsoft Product Support. If you are in the U.S., call the Microsoft Order Desk at (800) 360-7561 to obtain a copy. If you are outside the U.S., contact the Microsoft subsidiary in your area. To locate your subsidiary, call the Microsoft International Sales Information Center at (425) 936-8661.
INSTALLING WIN32 SDK DEBUG COMPONENTS FROM
THE MSDN CD-ROM
The MSDN components might not work properly with some Windows 98 components. If you install the SDK or DDK debug components, reinstall Windows 98.
Animated icons
Some legacy third-party animated icon programs for Win 3.x may not function correctly on Windows 98. However, Windows 98 fully supports animated cursors when using compatible display adapters. For more information, see article 123334 in the Microsoft Knowledge Base at http://support.microsoft.com/support
Microsoft MS-DOS utilities running under Windows 98
The MS-DOS utilities installed in the \Windows\Command directory have been enhanced to work with Windows 98. Do not use the disk repair utilities that shipped with older versions of MS-DOS. Most of the other MS-DOS utilities that worked with earlier versions of Windows should continue to work with Windows 98, but if they were specific to older versions of MS-DOS, you may need to use the SETVER command to enable them.
The following MS-DOS utility files are deleted after you upgrade from an earlier version of Windows:
Defrag.hlp Mwundel.exe Mwundel.hlp Networks.txt OS2.txt share.exe
The following MS-DOS utility files are upgraded after you upgrade from any version of Windows 3.1.
Ansi.sys Attrib.exe Chkdsk.exe Choice.com Country.sys Debug.exe Deltree.exe Diskcopy.com Display.sys Doskey.com Edit.com Ega.cpi Fc.exe Fdisk.exe Find.exe Format.com Keyb.com Keyboard.sys Label.exe Mem.exe Mode.com More.com Move.exe Mscdex.exe Nlsfunc.exe Scandisk.exe Scandisk.ini Sort.exe Subst.exe Sys.com Xcopy.exe Defrag.exe Drvspace.exe Emm386.exe Ramdrive.sys Readme.txt Setver.exe Smartdrv.exe
Disk Utilities
Disk utilities that perform low-level disk functions, such as defragmenters, disk-repair tools, and disk-compression utilities, often do not function correctly on FAT32 drives. Some of these utilities should work correctly on Windows with FAT16 drives. Contact the program vendor for information on Windows 98 compatibility with older disk-compression utilities.
The disk utilities included with Windows 98 (ScanDisk and Disk Defragmenter) have already been modified to fully support FAT32. DriveSpace 3 is included with Windows 98. It has been modified to detect FAT32 drives, but it does not compress them.
Multiple Display (Multi Monitor) Issues
Some programs were not developed with the capabilities to operate seamlessly in a multiple display environment. As a result, these programs may exhibit abnormal behavior while operating with more than one active monitor.
To support FAT32, SHARE support has been disabled in the real-mode MS-DOS kernel (sharing support is still provided under protected-mode Windows 98).
Reinstalling Programs
If you are upgrading to Windows 98 and install it in the same folder as your previous version of Windows, you do not need to reinstall your programs. If you install Windows 98 in a new folder, you must reinstall all of your Windows-based programs. Copying from your old Windows folder to your new Windows 98 folder is not sufficient.
MS-DOS-based programs
Your existing MS-DOS-based programs should run on Windows 98. If you experience problems with an MS-DOS-based program, you can set it up to run in an MS-DOS environment.
>>>To run an MS-DOS-based program in an MS-DOS environment (MS-DOS mode):
- Create a shortcut to the MS-DOS-based program.
- Right-click the shortcut you created in step 1, and then click Properties.
- Click Program, and then click Advanced.
- Make sure the MS-DOS mode check box is selected.
When you run a program in MS-DOS mode, it forces Windows 98 to shut down and load the program in an MS-DOS environment. You do not have access to devices that require protected-mode drivers.
If you find that an MS-DOS-based program slows down or stops when it is in the background:
- Right-click MS-DOS Prompt on the taskbar, and then click Properties.
- Click the Misc tab.
- Drag the Idle sensitivity slider toward Low.
- Under Background, make sure the Always Suspend check box is cleared.
Antivirus software
Existing antivirus software running on Windows 98 should be able to detect viruses, but they may not always eliminate the viruses they find. We recommend that you update your antivirus software to a version that is designed to run with Windows 98. Contact your antivirus software vendor for an upgrade.
Disk repair and optimization utilities
To make it possible to store long file names on a FAT volume, it was necessary to change the Windows file system. These changes prevent most existing disk repair and optimization programs designed for Windows 3.1 from functioning correctly. Depending on how the disk repair and optimization programs work, Windows 98 may block them to protect the data on your disk.
This limitation is necessary in a multitasking environment to prevent disk corruption caused by multiple utilities running simultaneously. We strongly recommend that you upgrade to disk repair software that was designed for Windows 98 if you are upgrading from Windows 3.1. For more information, contact your software vendor.
Disk compression utilities
Windows 98 is incompatible with Stacker 4.1 and earlier versions. You need to uninstall Stacker version 4.1 or earlier before upgrading to Windows 98.
Windows 3.1 shell enhancements
Most Windows 3.1 shell replacements still run on Windows 98, but with some limitations because of the taskbar, 32-bit components, and the new Windows 98 shell. If you want to continue running one of these programs, upgrade to a version that was designed to run with Windows 98.
The major Windows 3.1 shell enhancement programs this limitation may affect are Norton Desktop, PC Tools Desktop, Tabworks, Dashboard, and Direct Access Desktop 1.0.
Universal Naming Convention (UNC) network
names and existing software
There are three ways to assign a network resource in Windows 98:
- Assign a network resource by using its UNC name. UNC names are in the format \\server\share. Windows 98 uses this method by default.
- Assign a local name to the network resource. For example, assign one of your LPT ports to a network printer.
- Assign a drive letter to a remote disk drive. This method was the default in Windows 3.1 and Windows 95 and is still supported in Windows 98.
Using a UNC name removes much of the ambiguity of the Windows 3.1 method. That UNC names tend to be longer than their Windows 3.1 equivalents can cause problems for some programs. If you experience such problems, you can revert to the Windows 3.1 method of addressing network resources.
Using a UNC name may affect the following programs: Design CAD 2D for Windows, CorelDraw for Windows, Corel Photo Paint 5, ccMail, Quickbooks 3.0, Lotus Notes, MS Profit 1.0b, and other programs designed for the Windows 3.1 environment.
NOTES ON SPECIFIC MS-DOS-BASED AND
WINDOWS-BASED PROGRAMS
7th Guest
If you are running 7th Guest with a Pro Audio Spectrum 16 sound card, enable and use Sound Blaster compatibility mode, or configure your Pro Audio Spectrum card to IRQ 5 and DMA 3.
Agent 95 and 97
This application fails to start after installation, and will not run in Windows 98. Please contact the vendor for information concerning a Windows 98 compatible version.
Adaptec EZ-SCSI 3.1
When this program runs with Windows 98, you may experience the following product limitations:
- Adaptec EZ-SCSI does not modify your CONFIG.SYS and/or AUTOEXEC.BAT files like it does under Windows 3.1. To use real-mode device drivers with Windows 98, you need to run EZ-SCSI for DOS. To do this: start Windows 98, and then when the message "Starting Windows 98" is displayed, choose Command Prompt Only. Your CONFIG.SYS and AUTOEXEC.BAT files are modified automatically.
- The SCSI Power Management device driver included with Adaptec EZ-SCSI 3.1 is not compatible with Windows 98.
- The SCSI tape backup package does not support backing up long file names.
For information about Adaptec software products designed specifically for Windows 98, contact Adaptec directly at (800) 959-7274 or (408) 945-8600.
Adobe Persuasion
You cannot install Adobe Persuasion version 3.0 if your CONFIG.SYS file is empty or has not been created. This is not a problem if you are upgrading from an earlier version of Windows or MS-DOS.
>>>To create a CONFIG.SYS file:
- Click Start, point to Programs, point to Accessories, and then click Notepad.
- Type "rem This is a temporary config.sys file."
- Click File, and then click Save.
- Type C:\Config.sys and then press ENTER.
- Continue with the Adobe Persuasion 3.0 installation.
For questions about Adobe Persuasion, call Adobe Systems, Inc., Customer Service at (800) 833-6687. Outside the United States, call (206) 622-5500 or the telephone number in the program documentation.
Adobe Photoshop 3.0.4
If you have more than 2 GB of free space on your start-up drive, Photoshop may be unable to run. You may be able to work around this by setting a large maximum size for your swap file.
Adobe PhotoShop 4.0
When you use the Color Range feature on the Select menu, a page fault results. Adobe has a patch on its Web site (PhotoShop v. 4.01) which corrects this problem at http://www.adobe.com/prodindex/photoshop/
AH-64D Longbow (Jane's)
If you use the Microsoft Sidewinder Pro and switch resolution from 640x480 to 320x240, the joystick will stop responding. Press one of the arrow keys to restore joystick input. A patch to correct this problem is available via the vendor at http://www.janes.ea.com.
Ami Pro v3.01
To run the Ami Pro v3.01 tutorial correctly, you must set your Windows 98 taskbar to Auto hide.
>>>To set your Windows 98 taskbar to Auto hide:
- Click Start, point to Settings, and then click Taskbar and Start Menu.
- Click Taskbar Options.
- Select the Auto hide option.
Ascend 97 Franklin Day Planner (Franklin Quest)
To allow this application to properly install, rename MFC42.DLL in the \Windows\System folder. Ascend 97 will then use its own MFC42.DLL and complete the installation process. Contact the vendor for information concerning an updated version that does not exhibit this behavior.
Astound 2.x
If you experience printing problems, open the Properties dialog box for your printer and turn off EMS spooling.
ATM fonts
ATM fonts do not appear on the font list when certain printer drivers for fax programs are set up as the default. You might have this problem with some versions of WinFax, FaxWorks, and older Quick Link 2 versions. A substitute TrueType font is used instead.
AT&T Mail Access PLUS
If you use AT&T Mail Access PLUS for DOS or AT&T Mail Access PLUS for Windows (earlier than version 2.7), upgrade to the latest release of Access PLUS for Windows. To order an Access PLUS upgrade or to get more information about other AT&T messaging products and services, call (800) 242-6005 and ask for Department 95.
Chessmaster 4000 (Mindscape)
To run the Book Editor on Chessmaster 4000 without experiencing video problems when you're dragging a window:
- Click Start, point to Programs, and then click Windows Explorer.
- Click View, and then click Folder Options.
- Click the View tab.
- Under Advanced settings, click the Show window contents while dragging check box to clear it, and then click Apply.
Cheyenne ARCSOLO 3.02
Under Windows 98, ARCSOLO 3.02 cannot connect to the network drives mapped through Client for NetWare Networks (NWREDIR.VXD) and Client for Microsoft Networks (VREDIR) when the drives are already mapped. To work around this problem, add the following line to the [boot] section of your SYSTEM.INI file:
network.drv=commctrl.dll
NOTE: Any dll works; this is a 16-bit dll.
ClarisWorks for Windows 3.0 v1
To install ClarisWorks correctly, you must run the SETUPCW program on disk 2. The Setup program on disk 1 does not install the program under Windows 98.
CleanSweep 3.0 (Quarterdeck)
Do not install a version of CleanSweep earlier than version 3.05 on Windows 98, as key Windows files are overwritten and render the operating system inoperable. Quarterdeck has addressed this issue and has a patch available to update your version of CleanSweep to version 3.05 or later on its Web site at http://support.quarterdeck.com/patches/cleansweep.html Read and follow the CleanSweep upgrade instructions carefully.
Conner Tape Backup
Because of enhancements to the Windows 98 file system which supports long file names, the Conner tape backup program does not work with Windows 98. For information about an updated version of this utility, contact Seagate at (405) 936-1630, or visit its Web site at http://www.seagate.com.
Dogz (PFMagic)
PFMagic Dogz 1.0 to 1.09Q does not run on Windows 98. Contact the vendor about obtaining an updated version designed to run in Windows 98.
Doom 95 (id Software)
This game is known to malfunction with the S3 968 video card.
Director 4.04 (Macromedia)
This application will not start on a system with more than 2 gigabytes of free drive space. The workaround is to run this program on a hard disk with less than 2 gigabytes of free disk space or upgrade to version 5 or later.
DragonDictate for Windows
For information about the availability of an upgrade that may be compatible with Windows 98, call Dragon Systems at (800) 825-5897 or (617) 965-5200.
Faxworks v3.0
If your default printer name is extremely long, you may find that the Call Center dialog box does not appear. If this happens, shorten the printer name or, if you are printing to a network printer, capture the printer port.
FaxWorks version 3.00f.041
The Advanced AGC option (audio gain control) is designed to adjust incoming call voice volume. Do not use this option with Windows 98. Using this option creates a .tmp file in your Temp folder. The file gradually fills the disk and causes a system lockup.
First Aid 97 (CyberMedia)
You might receive the following message from First Aid:
Microsoft Backup is not installed on your computer. Would you like First Aid to install Microsoft Backup at this time? Yes or No
You see this message whether MSBackup is installed or not.
First Aid 97 is looking for a specific file name, Backup.exe. This file has been replaced in Windows 98 with MSBackup.exe. Please contact the vendor for information on obtaining a version of this application designed for Windows 98.
FNesse
The FNesse program that was written for Windows 3.1 prevents Windows 98 from correctly displaying your programs as taskbar buttons. To switch between open programs, press ALT+TAB. If you are in the U.S., call your local Toshiba product support organization for more information. Or, you can call (800) 999-4273. Outside the U.S., call the product support number that came with the program documentation.
Fonts
Only TrueType fonts can be printed with Windows version 1.0 printer drivers. If a version 1.0 printer driver is selected, only TrueType fonts appear in the font list. WinFax Pro 4.0 is the only known program with a Windows 1.0 printer driver.
Gold Disk Astound v2.0
If you experience problems with embedded OLE objects, contact the manufacturer for an updated patch.
HiJaak Graphic Suite
Some problems may occur when you run SMUGGLER.EXE with Windows 98. To avoid problems:
- Use the screen capture utility for only short periods of time.
- Periodically restart your computer to regain system resources when you run SMUGGLER.EXE for long periods of time.
For information about obtaining a Windows 98 version of this program, in the U.S., call Inset Systems, Inc., at (800) DR-INSET. Outside the U.S., call (203) 740-2400.
IBM Aptiva Desktop
IBM Aptiva Desktop Customization does not work correctly when Active Desktop is enabled. Disable Active Desktop to use the Aptiva Desktop icons.
IBM Client Access/400
You need a patch to run this program with Windows 98. For more information, use the SNDPTFORD command through Electronic Customer Support (ECS), and then ask for APAR II08704. Or you can call (800) 274-0015, and then:
- Press 1 for the support line, and then enter your customer number.
- Press 1 for new call.
- Press 6 for PTF and ask for APAR II08704.
Kyrandia 3 Malcolm's Revenge
If you see an EMS memory error when running this game, follow the steps below.
- Right-click the MALCOLM.PIF file, click Properties, and then click Memory.
- Change the settings for Expanded Memory and Extended Memory to 4096.
- Click Apply, and then change the same settings back to Auto.
Learn to Speak French (Hyperglot)
Learn to Speak French 4.02 (Hyperglot) does not display correctly in 256 colors if Active Desktop is enabled. Running the application with Active Desktop enabled results in discoloration of dialog boxes. Before running this application, make sure you disable Active Desktop.
>>>To disable Active Desktop
- Right-click the desktop, and then point to Active Desktop.
- Click View As Web Page.
Links LS 97 (Access)
During Links LS 97 Setup, you are given the option to Disable Task Scheduler. If you elect to do so, the application may minimize to the taskbar and may only be closed by pressing the CTRL+ALT+DEL keys, and then choosing End Task for Links LS. Do not choose to disable task scheduler. This does not occur with Links LS 98.
Lotus Notes
To install Lotus Notes from a network computer, you need to map a drive letter to the network computer.
>>>To map a drive letter to the network computer:
- Click Start, point to Programs, and then click Windows Explorer.
- On the Tools menu, click Map Network Drive.
- In the Path box, type the path to the network server, and then click OK.
- Click the drive you just mapped, and find the Lotus Notes setup program.
- Install Lotus Notes.
Lotus Notes Windows Client 3.2
If you are using the NetBIOS interface over IPX and the NetBEUI protocol stacks, you must configure the port for NetBIOS using the unit number that correctly corresponds to that protocol. The default number for the first NetBIOS protocol is initially set to 0; then any additional NetBIOS interface starts at port 7 through 1. NetBIOS will probably use 7 or 6 if NetBEUI is using 0. To make changes, in the Lotus Notes Windows client, click Tools, click Setup, and then click Ports.
Managing Your Money v2.0a for Windows
This program uses the Calendar.exe, Cardfile.exe, and Clock.exe files that shipped with Windows 3.x. If you upgrade from Windows 3.x, all of these features are usable. If you did not upgrade from Windows 3.x, you cannot use the Calendar, Cardfile, or Clock.
MaxSoft-Ocron
Business Card Reader 2.0, ColorFax, ImagePhoto, and Wordlinx 2.0 were written for Windows 3.1 and may not work correctly with Windows 98. If you are calling from within the U.S., call MaxSoft-Ocron, Inc., at (510) 445-8610 for more information. If you are calling from outside the U.S., call the product support telephone number that came with your copy of Perceive Personal OCR for Hand Scanners.
MCS Stereo version 1.05
In the Windows 98 operating system, you cannot switch between standard and enhanced environments in MCS Stereo version 1.05. If you do, the mixer controls are disabled. To enable them, close the program, and then reopen it. If you are in the U.S., contact Animotion Development Corporation for information about obtaining a version of this program for Windows 98. In the U.S., call (205) 591-5715. Outside the U.S., call the product support number that came with your copy of MCS Stereo.
MechWarrior 2 MS-DOS 1.1 (Activision)
This game does not work correctly on Windows 98. To correct this problem, download the Mech2v11.exe patch provided by Activision from their Web site at http://www.Activision.com/.
Media Blitz 3.0
After you install Media Blitz 3.0, restart your computer before you run the program to enable Windows 98 to pick up changes made by the setup program.
Menuworks Total Security
The security features of this product are incompatible with the Windows 98 file system. We strongly recommend that you remove this software before you install Windows 98.
MicroHelp Compression Plus 4.0
If you have problems installing Compression Plus on Windows 98:
Add the word "progman" to the end of the SHELL= line in your SYSTEM.INI file. For example:
shell=explorer.exe progman
- Restart your computer, and then reinstall MicroHelp Compression.
- Change your SYSTEM.INI file back to its original setting.
Microsoft Client for NetWare running with
Dial-Up Networking
This arrangement may cause some problems with Pagemaker 5.0 and QuarkXPress 3.3. QuarkXPress 3.3 may not work correctly when only the DIAL-UP\IPX components are loaded but the computer is not connected to a valid network. If the message "Unable to access network [116]" appears when you start QuarkXPress 3.3, remove the DIAL-UP\IPX components or connect to a valid network. This problem will be fixed in QuarkXPress 3.32.
Microsoft FORTRAN 5.1
If you want to create QuickWin applications using Microsoft FORTRAN 5.1 running on Windows 98, either delete or comment out the following line in the Fl.def file:
APPOADER '___MSLANGLOAD'
After you remove this line, recompile any QuickWin programs that were built with version 5.1.
Microsoft FORTRAN PowerStation
Microsoft FORTRAN PowerStation for MS-DOS and Windows is designed to work optimally under Windows 3.1. If you use Microsoft FORTRAN PowerStation with Windows 98, graphics programs that you compiled using the program fail when you run them. A runtime error message appears instead of the usual graphics output.
A patch is available to solve this problem. If you are still using version 1.0 instead of version 1.0a, obtain an updated version of the program. To determine which version you are running, switch to the Bin directory, and then run LINK.EXE. If you are running version 1.0a, the text "Version 1.0F" appears.
To obtain the patch, contact Microsoft Product Support Services at the number listed in your documentation. Or, if you live in the U.S. or Canada, call (425) 635-7015. You can also download the file FPSFIX.EXE from the Microsoft Software Library (MSL) on CompuServe or on Anonymous FTP.
Microsoft Exchange Server
If you are running the Microsoft Exchange Server (if your mail system is based on Microsoft Exchange), you need to reinstall the Microsoft Exchange and Microsoft Schedule+ software when you install or reinstall Windows 98. Otherwise, the advanced Tools menus in Exchange and the Schedule+ functionality will no longer work.
Windows for Workgroup 3.x using Microsoft Mail
and Schedule+ 1.0
When you upgrade from Windows for Workgroups 3.x to Windows 98, the 16-bit Microsoft Mail client and Schedule+ 1.0 continue to function. If Microsoft Mail is corrupted, install Windows Messaging Update. You can use Windows Messaging Update to send and receive e-mail through the Workgroups Postoffice (WGPO) or Microsoft Mail Postoffice on your LAN. The Windows Messaging Update (exupdusa.exe) is located in the \tools\oldwin95\exchange folder on the Windows 98 CD.
After you install and configure Windows Messaging Update to connect to your post office, launch Windows Messaging, and then on the File menu, click Import Folder. You can then import your Microsoft Mail message file (*.mmf) into Windows Messaging.
NOTE: Installation of the Windows Messaging Update disables the group scheduling functionality of Schedule+ 1.0.
Microsoft Office version 4.0
This version of Office does not install on Windows 98 because the Share.exe file is missing. Creating a dummy version of Share.exe does not correct this problem.
Microsoft Office 97 Service Releases (patches)
If Windows 95 and Office 97 are installed on your computer and you then upgrade to Windows 98, the Office 97 Service Release 1 patch cannot be installed on your system. However, if you install the Office 97 Service Release 1 patch before you upgrade to Windows 98, the patch should work correctly.
An Office 97 Service Release 2 patch is planned for release in Summer 1998. The Service Release 2 patch can be used on both Windows 95 and Windows 98 systems.
The latest Office 97 Service Release patches can be found at http://www.microsoft.com/msoffice/office97/servicerelease/default.asp.
Microsoft Visual C++ version 1.5
With the Windows 98 interface enhancements, dialog boxes in Visual C++ version 1.5x may appear in different screen locations than they do on Windows 3.1, Windows 95, or Windows NT. When you are debugging a program in the Visual C++ environment, we recommend that you do not minimize the Visual C++ main window. Minimizing may cause debug dialog boxes to be displayed off-screen, which would result in your not being able to maximize the Visual C++ main window.
Microsoft Visual C++ version 4.2
File version conflicts occur when you install this version of Visual C++ on Windows 98. When prompted, do not permit older versions of files to be copied over the newer versions. Installing older versions disables the Windows 98 Active Desktop.
Microtek ScanWizard 2.0b7
If you have problems installing this program, perform the following procedure:
Add the following line to the [Compatibility] section of your WIN.INI file:
DSHELL=0x00400000
- Restart your computer, and then reinstall Microtek ScanWizard.
- Remove the DSHELL line from your WIN.INI file.
Midisoft Studio 4, Midisoft Recording Session 4,
MIDI Kit 1.0
If you experience problems running these Midisoft titles, see the vendor's Web page at http://www.midisoft.com/html/tech_support/faq/faq-st~1.htm
From this site, you can contact their technical support for an updated Studio.exe file.
Nickelodeon Director's Lab
Some messages may appear at the end of the Setup program that may require you to close the Setup program manually. Closing it manually does no harm because Director's Lab has already been installed. After the Setup program adds the new shortcuts, you might see the message "Setup Message: Script or DLL has been corrupted. Unable to load dialog template: 'mscuistf.dll: 2'." If this message appears, follow these steps.
- Press CTRL+ALT+DELETE.
- Click the Director's Lab Setup program, and then click End Task.
Norton Backup
Windows 98 requires new settings for this program. Before you run Norton Backup, delete the NBACKUP.PIF file located in the Norton Backup directory.
Norton Disk Doctor 2.0 (Symantec)
If you have Norton Utilities 2.0 installed prior to upgrading to Windows 98, Norton Disk Doctor does not run on an incorrect shutdown. To enable Norton Disk Doctor so that it will run on an incorrect shutdown, either reinstall the application or perform the following steps:
- Click Start, point to Programs, and then click MS-DOS Prompt.
- From the \Windows prompt, type CD COMMAND and then press ENTER.
- Type COPY NDD.EXE SCANDISK.ALT and then press ENTER.
- Type EXIT to return to Windows. Your Norton Disk Doctor will now run correctly on improper shutdowns.
Norton Utilities, AntiVirus, and Navigator for
Windows 95 (Symantec)
Many of the utilities contained in the original release of these products do not work correctly on FAT32 drives. The 2.x versions of these utilities support FAT32 completely.
If you use the older versions of these products on Windows 98, error messages might appear indicating that you should obtain an updated version of the program from Symantec.
Norton Navigator places shortcuts to the applets contained in the Start menu. However, on a clean install of Windows 98, Norton's shortcuts are listed in the Start menu, but do not have any file associations, and do not launch any applets.
To fix this problem, manually edit and point these shortcuts to the corresponding *.CPL file in your \windows\system folder.
Nuts & Bolts (Helix Software)
If you are running Nuts & Bolts, connect to the Helix Software Web site at http://www.helixsoftware.com for information on obtaining an update that works with the new features in Windows 98.
Office Accelerator
Because there is no Print Manager, Office Accelerator does not use the Office Accelerator menus. Instead, to configure your printers, click Start, point to Settings, and then click Printers.
Paint Shop Pro v2.0
You cannot use this program to draw capture areas inside 32-bit programs, because 16-bit programs do not see mouse movements over 32-bit programs. All other mouse capture methods still work; the program continues to work with 16-bit programs. We recommend that you upgrade to the latest version of this program.
PC-cillin version 2.0 (Trend Micro, Inc.)
Trend Micro PC-cillin will not uninstall correctly after loading. In addition, Microsoft WordPad and Microsoft Paint are disabled after PC-cillin is installed. Reinstalling Microsoft WordPad and Microsoft Paint corrects this problem.
PCTools Versions 7 Through 9
Shortcuts are not created during installation of PCTOOLS versions 7 through 9 on Windows 98.
>>>To create shortcuts after installation:
- Click Start, and then click Run.
- Type CPSDOS.GRP, and then press ENTER.
PCTools are added to your Programs folder. For the shortcuts to work, you must add the PCTOOLS folder to the path in your AUTOEXEC.BAT file.
Because of changes to the Windows 98 file system, these disk utilities do not work correctly with long file names. For information about purchasing disk utilities that are designed for Windows 98, contact Symantec.
Personal Oracle 7.1 for Windows 3.1
This program cannot be installed on Windows 98 because it requires a Win32s.dll that is no longer used. For information about obtaining an updated version for Windows 98, call Oracle Corporation at (650) 506-7000, or contact your local Oracle office.
QuarkXPress 3.3
You might experience the following problems:
- Out-of-memory error. Upgrading to QuarkXPress 3.32 should solve the problem. You can download a patch from CompuServe, or contact Quark directly.
- QuarkXPress 3.3/3.31x library windows may fail to display control box and menu items, rendering it impossible to resize or close library files. This problem will be corrected in the next version of QuarkXPress.
- The QuarkXPress installer may stop at 99% complete when it is installed on some Windows 98 computers. To correctly complete the installation process, click Continue.
Quickbooks 2.0
If you experience problems running Quickbooks 2.0 with Windows 98, add the following entry to the [Compatibility] section of your WIN.INI file:
QBW=0x08000000
Quickbooks 3.0
Before you minimize Quickbooks, be sure to register the product. If you have already minimized it and are experiencing problems running Quickbooks 3.0, delete the QBW.INI file in your Quickbooks folder.
Quicken
If you configured Quicken to use a printer other than the system default printer or to use custom fonts, you will lose these settings after you upgrade to Windows 98. After you install Windows 98, you can use Quicken to restore these settings.
Rumba Office 2.0
The shared folders functionality is not present in Windows 98 and causes installation problems if you select it.
>>>To turn off this feature, when you install Rumba:
- Select Custom.
- Select AS/400.
- Make sure the Shared folders and client API check box is not checked.
- Continue the installation process.
Savage: The Ultimate Quest for Survival (Viridis)
This game has been known to stop responding during Setup. It occasionally displays a double cursor, and it malfunctions with the S3 Trio64+ video card. To solve these problems, restart your computer. If the problems persist, the vendor recommends that you install the 16-bit version of this game.
Splice 2.0
You may encounter a General Protection Fault if you try to create an optimal palette with some video files. This problem has been fixed by Asymetrix in the most recent version (now called Digital Video Producer). A free upgrade is available from Asymetrix for all registered Splice users. For more information, contact Asymetrix Technical Support at (425) 637-1600.
Stacker 4.1 (Stac)
Windows 98 does not run on a Stacker compressed hard drive. If you currently have Stacker v. 4.1 installed on your computer, uninstall Stacker before you upgrade to Windows 98.
SuperPrint
SuperPrint 2.0 (which includes SuperQue) does not work with Windows 98. For more information about SuperQue 95, call (800) 366-7494.
Talk-To Plus
For information about a compatible Windows 98 upgrade, call Dragon Systems at (800) 825-5897 or (617) 965-5200.
Timeline
You may have problems running existing macros with Timeline. Timeline tries to use Window handles that it has already freed and may cause an error. For information about program updates, contact the vendor.
Triple Play 98 (EA Sports)
The autorun feature on the Triple Play 98 CD-ROM might cause a general protection fault. Use the Setup.exe on the CD-ROM, or for further information, visit the Electronic Arts Web site at http://www.easports.com/
Typestry 2.0
If you experience problems running Typestry 2.0, obtain a patch from Pixar, Inc. Call the product support number that came with your software. You may also have problems using Typestry to print to a PostScript printer under Windows 98. The workaround is to use a non-PostScript or UniDrive printer.
Ultima VI/Wing Commander CD-ROM
Because Windows 98 does not support the JOIN command, you need to run the Ultima VI/Wing Commander CD-ROM from your hard drive. The procedure for doing this is outlined below and in the documentation for this CD-ROM game. Copy all programs to your hard drive, and then run INSTALL.EXE to configure the program. You need approximately 13 MB of space for Wing Commander and 5 MB of space for Ultima VI.
>>>To copy all files for either Wing Commander or Ultima VI:
- Click Start, point to Programs, and then click Explorer.
- Click your CD-ROM drive.
- Click the icon for the folder you want to copy, and then drag it to your hard disk icon.
- To configure the proper video and sound options, run the install program from your hard drive.
Virtual Pool 2
VRSports Virtual Pool 2 cannot be played in any color depth greater than 8 bit (256 colors) in Windows 98. For more information about Virtual Pool 2 upgrades, contact Interplay by calling (714) 553-6678 or visit the VR Sports website at http://www.vrsports.com
Where In The USA Is Carmen San Diego? (Broderbund)
This program is unable to initialize graphics when run on Windows 98 in 16-bit color mode. This program runs correctly using 256 colors.
WinShield Version 1.0.1 (Kent Marsh)
If you have WinShield version 1.0.1 loaded on your computer, do the following before you upgrade to Windows 98:
- Remove WinShield by using the Setup program found on the installation disks.
- When the uninstall is finished, upgrade to Windows 98.
IMPORTANT: To avoid deletion of all devices in Device Manager, install Windows 98 immediately after WinShield is removed. Do not restart, use the Add New Hardware wizard, or attempt to use Device Manager before the Windows 98 installation is complete. WinShield version 1.5 does not exhibit this behavior.
XtraDrive
You must load SETVER before the file XTRADRV.SYS loads.
THIRD-PARTY MEMORY MANAGERS
386MAX 7.0
Windows 98 removes the following lines from the CONFIG.SYS file during setup:
Device=\386MAX\ExtraDOS.max pro=\386MAX\ExtraDOS.pro Install=\386MAX\ExtraDOS.max
If Windows 98 fails to start after Setup, perform the following procedure:
- Refer to the \Manual\Readme.txt file (packaged with 386MAX) for information about specific software and hardware incompatibilities with the 386MAX software.
- Run the MAXIMIZE program:
- After MAXIMIZE restarts your computer for the first time, when you see the BIOS installed successfully! message, press CTRL.
- Choose Safe Mode Command Prompt Only.
Open your CONFIG.SYS file using a text editor, such as MS-DOS Editor, and delete the following lines:
Device=\386MAX\ExtraDOS.max pro=\386MAX\ExtraDOS.pro Install=\386MAX\ExtraDOS.max
- Open your 386MAX.PRO file, which is located in the folder where 386MAX is installed, and delete any of the following lines that are present:
Line beginning with "PRGREG"
Line beginning with "HPDAREG"
Line beginning with "STACKREG" - Restart your computer, and then follow these steps:
- When the BIOS installed successfully! message appears, press CTRL.
- Choose Command Prompt Only. MAXIMIZE should continue setting up.
- Each time the computer restarts, repeat steps a and b until MAXIMIZE has finished.
NOTE: If the message "ExtraDOS Error" appears, click OK.
386MAX v7.02, BLUEMAX v7.02, and later versions
Version 7.02 and later of BLUEMAX and 386MAX are designed to run with Windows 98. A free update can be obtained from Qualitas, Inc., at the following locations:
Qualitas BBS - Dial (301) 907-8030 CompuServe - PCVENA, GO QUALITAS America Online - Keyword Qualitas Qualitas Customer Service - (301) 907-7400
If you have version 7.02 or later of these memory managers, you do not need to follow the workarounds described in the following sections. However, if you install Windows 98 on a system that already has a later version of BLUEMAX or 386MAX, run the MAXIMIZE utility to reinstall the ExtraDOS utility that Windows 98 removes during Setup.
BLUEMAX 7.0
Windows 98 removes the following lines from the CONFIG.SYS file during Setup:
Device=\BlueMAX\ExtraDOS.max pro=\BlueMAX\ExtraDOS.pro Install=\BlueMAX\ExtraDOS.max
If Windows 98 fails to start after Setup:
- Refer to the \Manual\Readme.txt file (packaged with BlueMAX) about specific software and hardware incompatibilities with the BlueMAX software.
- Run the MAXIMIZE program.
- After MAXIMIZE restarts your computer for the first time, and you see the BIOS installed successfully! message, press CTRL.
- Choose Safe Mode Command Prompt Only.
Open your CONFIG.SYS file by using any text editor, such as MS-DOS Editor, and remove the following lines:
Device=\BlueMAX\ExtraDOS.max pro=\BlueMAX\ExtraDOS.pro Install=\BlueMAX\ExtraDOS.max
Open your BLUEMAX.PRO file, which is located in the directory where BlueMAX is installed, and remove the following lines if they exist:
Line beginning with "PRGREG" Line beginning with "HPDAREG" Line beginning with "STACKREG"
- Restart your computer, and then follow these steps:
- When you see the BIOS installed successfully! message, press CTRL.
- Click Command Prompt Only. MAXIMIZE should continue setting up.
- Each time the computer restarts, repeat steps a and b until MAXIMIZE has finished.
NOTE: If the message "ExtraDOS Error" appears, click OK.
NETROOM version 3.04
If you are running Helix Netroom, you must disable Cacheclk.exe, Netroom\Stacks.exe, and Netroom\Setcfg.exe before setting up Windows 98.
QEMM 7.01 - 8.01
Windows 98 removes the following drivers from the CONFIG.SYS file during Setup:
Dosdata.sys Dos-up.sys St-dbl.sys (7.01-7.04) St-dspc.sys (7.5)
After Setup, if Windows 98 fails to start:
- Refer to the \Manual\Technotes\Readme.txt file (packaged with QEMM) for information about specific software and hardware incompatibilities with QEMM software.
- Check Stealthing Options. Change ST:M to ST:F on the Qemm386.sys line in the CONFIG.SYS file, and then restart your computer. If Windows 98 fails again, delete the ST:M or ST:F from the Qemm386.sys line in the CONFIG.SYS file, and then restart your computer.
- Run QSETUP and turn off DOS-UP, Quickboot, and Stealthing Options (see previous step).
- Run the OPTIMIZE program.
NOTE: If DOS-UP or Stealthing is enabled in QSETUP, OPTIMIZE adds them to the CONFIG.SYS file. Currently, Windows 98 may fail to start with DOSDATA.SYS and DOS-UP.SYS installed in the CONFIG.SYS file.
DOSDATA.SYS, a portion of the DOS-UP features of QEMM, causes the Windows 98 multiboot feature to attempt to start Windows 98 even after you select the Previous Version of MS-DOS option. To bypass this situation, press F4 during the second appearance of "Starting Windows 98." To correct this problem permanently, remove DOSDATA.SYS and DOS-UP.SYS from the CONFIG.DOS file.
Keywords: kbinfo kbreadme KB188978
Technology: kbWin98 kbWin98search
