Article ID: 188312
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Enterprise Edition
This article was previously published under Q188312
SYMPTOMS
When printing to a Lexmark Optra E+ printer, the printable area may not be consistent with the Lexmark specifications for the unprintable region. The output results are as follows::
PAPER SIZE PORTRAIT LANDSCAPE
---------- -------- ---------
Letter Shifts 1/8" left Shifts 1/8" up
Letter Small Shifts 1/8" left Shifts 1/8" up
Legal Shifts 1/8" left Shifts 1/8" up
Bottom line does not print
Executive Shifts 1/8" left Top line shifts 1/8" up
A4 Shifts 1/8" left Shifts 1/8" up
A4 Small Shifts 1/8" left Shifts 1/8" up
A5 Shifts 1/8" left Shifted 1/8" up
Left line shifts 1/8" left
B5 Bottom line shifts 1/8" down Top line shifts 1/8" up
Left line shifts 1/8" left Left line shifts 1/8" left
Note Shifts 1/8" left Shifts 1/8" up
Envelope #10 Right line shifts 1/8" left Right line shifts 1/8" right
Envelope C5 Left line shifts 1/8" left Shifts 1/8" up
Left line shifts 1/8" left
Envelope B5 Shifts 1/8" left Top line shifts 1/8" up
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Additional query words: margin margins off print prints
Keywords: kbbug kbfix KB188312
