Article ID: 187483
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q187483
SYMPTOMS
When you save a Microsoft Word 97 document in Rich Text Format (RTF), you may receive the following error message:
CAUSE
This problem occurs in rare cases when you save a Word document that contains numbered lists.
RESOLUTION
To resolve the problem described in this article, obtain and install the latest Microsoft Word 97 update from the following Microsoft Web site:
IMPORTANT NOTE: Microsoft Word 97 post-service release fixes are cumulative. The latest update contains all of the fixes since Service Release 2. If you install the latest update for Word 97, you do not need to install any other updates after Service Release 2.
For additional information about the fixes included in the latest update for Word 97, click the article number below to view the article in the Microsoft Knowledge Base:
265374 WD97: Post Service Release Fixes for Word 97
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was corrected in Word 2000.
Additional query words: kbDSupport
Keywords: kbhotfixserver kbqfe kbdownload kbbug kbfix kbqfe KB187483
