Microsoft KB Archive/186343

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XCLN: Location of Attachments Is Shifted When Message Is Forwarded

Article ID: 186343

Article Last Modified on 10/28/2006



APPLIES TO

  • Microsoft Exchange Client 5.0
  • Microsoft Exchange Client 5.0
  • Microsoft Outlook 97 Service Pack 1
  • Microsoft Outlook 97 Service Pack 1
  • Microsoft Outlook 97 Service Pack 1
  • Microsoft Outlook 97 Standard Edition
  • Microsoft Outlook 98 Standard Edition



This article was previously published under Q186343


SYMPTOMS

When you attach files vertically in a message body, send the message to yourself, and then forward the message again to yourself, the location of the attachments is shifted in the forwarded message. This happens only in the double-byte character set (DBCS) client.

CAUSE

The problem is caused by a MAPI failure to add the current message body position to the new offset.


RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


STATUS

Microsoft has confirmed this to be a problem in the products listed above. This problem was first corrected in Exchange Server 5.5 Service Pack 2.



Additional query words: 8.5

Keywords: kbbug kbfix kbqfe kbhotfixserver KB186343