Article ID: 186343
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Client 5.0
- Microsoft Exchange Client 5.0
- Microsoft Outlook 97 Service Pack 1
- Microsoft Outlook 97 Service Pack 1
- Microsoft Outlook 97 Service Pack 1
- Microsoft Outlook 97 Standard Edition
- Microsoft Outlook 98 Standard Edition
This article was previously published under Q186343
SYMPTOMS
When you attach files vertically in a message body, send the message to yourself, and then forward the message again to yourself, the location of the attachments is shifted in the forwarded message. This happens only in the double-byte character set (DBCS) client.
CAUSE
The problem is caused by a MAPI failure to add the current message body position to the new offset.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
STATUS
Microsoft has confirmed this to be a problem in the products listed above. This problem was first corrected in Exchange Server 5.5 Service Pack 2.
Additional query words: 8.5
Keywords: kbbug kbfix kbqfe kbhotfixserver KB186343