Article ID: 186203
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Windows 98 Standard Edition
This article was previously published under Q186203
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 Windows 98 and Windows Me Error Message Resource Center
SYMPTOMS
When you upgrade to Windows 98, or after you install Cordes Comspeed version 2.14, you may receive a fatal exception error message on a blue screen. This behavior may be repeated when you restart your computer.
CAUSE
This behavior can occur if you are running Cordes Comspeed version 2.14. Windows 98 is not compatible with the type of .vxd file used by this program.
RESOLUTION
To resolve this issue, upgrade to Cordes Comspeed version 2.15 or later. To work around this issue, use the following steps:
- Restart your computer, press and hold down the CTRL key until you see the Windows 98 Startup menu, and then choose Safe Mode Command Prompt Only.
- Type the following lines, pressing ENTER after each line:
cd windows\system\iosubsys
ren comspeed.vxd comspeed.old
- Restart your computer.
- Click Start, point to Programs, point to Startup, right-click Comspeed, and then click Delete.
STATUS
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Additional query words: 98 comspeed vxd
Keywords: kbappcompatibility kbfatalexerr0d kbfatalexerr0e kbprb KB186203
