Article ID: 186091
Article Last Modified on 11/5/2003
APPLIES TO
- Microsoft Expedia Streets 98 Deluxe Edition
- Microsoft Expedia Streets 98
This article was previously published under Q186091
SYMPTOMS
When you attempt to start Expedia Streets 98, you may receive the following error message:
CAUSE
This behavior can occur if you are running a third-party program that conflicts with Expedia Streets 98.
RESOLUTION
To resolve this issue, disable any third-party programs that are started from the "Load=" or "Run=" line in the Win.ini file. To do so, follow these steps:
- Click Start, and then click Run.
- In the Open box, type win.ini, and then click OK.
- Locate the "Load=" and "Run=" lines.
- Type a semicolon (;) at the beginning of both lines.
NOTE: If there are multiple "Load=" or "Run=" lines in the Win.ini file, make sure you type a semicolon at the beginning of all "Load=" and "Run=" lines.
- On the File menu, click Save.
- On the File menu, click Exit.
- Restart the computer.
If the issue continues to occur, start Windows without loading any terminate-and-stay-resident (TSR) programs or device drivers (this is called a clean boot). For additional information, please see the following article in the Microsoft Knowledge Base:
177604 Multimedia: Troubleshooting Using Clean Boot of Windows 95
Additional query words: 98 street streetsplus automap a-map auto map
Keywords: kberrmsg kbenv kbprb KB186091