Article ID: 185692
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q185692
SYMPTOMS
When you attempt to synchronize all folders from a Microsoft Exchange or Outlook Client with an OST file, you may encounter the following error message:
CAUSE
Messages with zero length Predecessor Change List (PCLs) are getting into the information store. Messages of this nature cannot be synchronized by OSTs; therefore, (SYNC_E_IGNORE) is returned.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. service pack for Microsoft Exchange Server version 5.5. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Keywords: kbhotfixserver kbqfe kbbug kbfix KB185692
