Article ID: 183556
Article Last Modified on 2/20/2004
APPLIES TO
- Microsoft OLE DB Provider for AS/400 and VSAM 1.0, when used with:
- Microsoft SNA Server 4.0
This article was previously published under Q183556
SYMPTOMS
If the path specified for the install directory for SNA Server 4.0 and OLE DB Provider for AS/400 and VSAM 1.0 is too long, the SNA DDM Service will not start properly. In one example, the path name specified during installation is 107 bytes long. This is the longest allowed by the installation process. After rebooting the computer, the following message box appears:
The following entry was written to the System event log:
The following entry was written to the Application event log:
When you view the status of the service by opening Control Panel and double- clicking the Services icon, the status shows that the SNA DDM Service is started.
WORKAROUND
Uninstall SNA Server 4.0, and then reinstall it with the OLE DB Provider for AS/400 and VSAM 1.0 using a short install path.
STATUS
Microsoft has confirmed this to be a problem in Microsoft OLE DB Provider for AS/400 and VSAM version 1.00 included with SNA Server version 4.0.
This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Keywords: kbbug kbfix KB183556
